[IT Notice] Required Action on iShare Files

[UCR Information Technology Solutions]

Dear Campus User,

 

You are receiving this email because our records indicate that you have
files stored in the iShare file storage system and have accessed said files
within the last two years. This message is to inform you that the iShare
file storage system will be decommissioned and as a result you need to
migrate all wanted files to a supported storage platform.   

 

As part of our continued efforts to conserve campus resources and
rationalize IT services, Information Technology Solutions (ITS) is currently
consolidating campus-wide file storage services. The robust file storage and
sharing platforms supported by ITS are: 

*	OneDrive (take training in UC Learning Center
<https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=app%2Fmana
gement%2FLMS_ActDetails.aspx%3FActivityId%3D373371%26UserMode%3D0&domain=14>
)
*	SharePoint (take training in UC Learning Center
<https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=core%2Fact
ivitydetails%2FViewActivityDetails%3FActivityId%3D384464%26UserMode%3D0&doma
in=14> )

*	See also: What is the difference between OneDrive and SharePoint
<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_
id=8e0b54a31bee8454453e7592cd4bcbc7> ?

*	Google Drive (learn more
<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_
id=c8c5daed1bbb489826bd635bbc4bcb50> )

 

For step-by-step instructions on how to migrate your files from iShare to a
supported platform, please read this ServiceLink Knowledge Base article
(KB0011566)
<https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=201aa581
1bf15890453e7592cd4bcbca> . Please also observe UCR
<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_
id=6dbffc7d1b7ac050453e7592cd4bcba4> 's security guidelines for storing and
sharing cloud data. 

 

Please note that all files must be migrated to a supported platform by March
20, 2021, at which point the iShare service will be promptly decommissioned.


 

If you experience technical issues with moving your files that are not
addressed by the Knowledge Base article, please open a helpdesk support
ticket by visiting ithelp.ucr.edu <http://ithelp.ucr.edu/> . 

 

Thank you for your support in this effort to conserve campus resources and
improve IT services at UCR.

 

Enabling Your Continued Success, 

 

Information Technology Solutions

University of California, Riverside

 <https://its.ucr.edu/> ITS.UCR.EDU



 

If you require technical support, please take one of the following actions: 

.
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=d10c39e
e0f348300138942bce1050e8b> Submit a support ticket if you need to report a
problem to BearHelp  

.           <https://ucrsupport.service-now.com/ucr_portal?id=ucr_sc_home>
Submit a request for software, hardware, or a service enhancement 

.
<https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f
00a2e983dcb3990e7b> Browse the ITS Knowledge Base for self-help articles 

 

 

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