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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Dear Campus User,<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>You are receiving this email because our records indicate that you have files stored in the iShare file storage system and have accessed said files within the last two years. <b>This message is to inform you that the iShare file storage system will be decommissioned and as a result you need to migrate all wanted files to a supported storage platform</b>. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>As part of our continued efforts to conserve campus resources and rationalize IT services, Information Technology Solutions (ITS) is currently consolidating campus-wide file storage services. The robust file storage and sharing platforms supported by ITS are: <o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='line-height:105%;mso-list:l1 level1 lfo3'>OneDrive (<a href="https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=app%2Fmanagement%2FLMS_ActDetails.aspx%3FActivityId%3D373371%26UserMode%3D0&domain=14">take training in UC Learning Center</a>)<span style='font-family:"Book Antiqua",serif'><o:p></o:p></span></li><li class=MsoNormal style='line-height:105%;mso-list:l1 level1 lfo3'>SharePoint (<a href="https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=core%2Factivitydetails%2FViewActivityDetails%3FActivityId%3D384464%26UserMode%3D0&domain=14">take training in UC Learning Center</a>)<span style='font-family:"Book Antiqua",serif'><o:p></o:p></span></li><ul style='margin-top:0in' type=circle><li class=MsoNormal style='line-height:105%;mso-list:l1 level2 lfo3'><i>See also</i>: <i><a href="https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=8e0b54a31bee8454453e7592cd4bcbc7">What is the difference between OneDrive and SharePoint</a>?</i><span style='font-family:"Book Antiqua",serif'><o:p></o:p></span></li></ul><li class=MsoNormal style='line-height:105%;mso-list:l1 level1 lfo3'>Google Drive (<a href="https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=c8c5daed1bbb489826bd635bbc4bcb50">learn more</a>)<span style='font-family:"Book Antiqua",serif'><o:p></o:p></span></li></ul><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b>For step-by-step instructions on how to migrate your files from iShare to a supported platform, please read this <a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=201aa5811bf15890453e7592cd4bcbca">ServiceLink Knowledge Base article (KB0011566)</a></b>. Please also observe <a href="https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=6dbffc7d1b7ac050453e7592cd4bcba4">UCR’s security guidelines for storing and sharing cloud data</a>. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Please note that <b><span style='color:red'>all files must be migrated to a supported platform by March 20, 2021</span></b>, at which point the iShare service will be promptly decommissioned. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>If you experience technical issues with moving your files that are not addressed by the Knowledge Base article, please open a helpdesk support ticket by visiting <a href="http://ithelp.ucr.edu/">ithelp.ucr.edu</a>. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Thank you for your support in this effort to conserve campus resources and improve IT services at UCR.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Enabling Your Continued Success, <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;color:#393B41'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Information Technology Solutions<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>University of California, Riverside<o:p></o:p></span></p><p class=MsoNormal><a href="https://its.ucr.edu/"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5'>ITS.UCR.EDU</span></a><span style='font-size:10.0pt;color:#003DA5'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#393B41'><img border=0 width=192 height=59 style='width:2.0in;height:.6145in' id="Picture_x0020_2" src="cid:image003.png@01D6FA0A.FB806140" alt="UC_Riverside_Horiz_WhtBG_signature"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;color:#393B41'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'>If you require technical support, please take one of the following actions: <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo5'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Submit a support ticket</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> if you need to report a problem to BearHelp <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo5'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_sc_home"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Submit a request</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> for software, hardware, or a service enhancement <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo5'><![if !supportLists]><span style='font-size:8.0pt;font-family:Symbol;color:#393B41'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#003DA5'>Browse the ITS Knowledge Base</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#393B41'> for self-help articles <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#393B41'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#393B41'><o:p> </o:p></span></p></div></body></html>