[CITL] Notice of Planned Service Disruption as a Result of Network Maintenance on May 3 and 4, 2025

[UCR Information Technology Solutions]

CITL Colleagues,

I am reaching out to inform you of a planned network maintenance event,
scheduled to take place from 6 AM on Saturday, May 3, until 7 PM on Sunday,
May 4.

Due to the nature of the maintenance, most ITS-managed services will be
unavailable during the planned maintenance window. As a result, campus
users should expect to be unable to access campus services during this
timeframe.

Please note:


   -

   Single-sign on (SSO) services should not be affected by this maintenance.
   -

   While most ITS-managed services will be unavailable during the planned
   maintenance window, ITS does not anticipate service disruptions outside of
   this timeframe. In the event you experience a service disruption outside of
   the scheduled maintenance window, please report it.
   -

   Due to the critical nature of the required maintenance and the strategic
   coordination needed to support it, the scheduled timeframe for this event
   cannot be changed. Unfortunately, we are unable to accommodate exceptions
   or requests to reschedule.


We appreciate your understanding and cooperation. Please refer to
techalerts.ucr.edu for the status of this maintenance event. If you have
any questions or concerns about the impact on your service(s), please let
me know.

Thank you for your continued partnership.


Sincerely,


Sheri Morgan
Associate Director of Network Engineering and Operations
Information Technology Solutions
University of California, Riverside





This email account is not monitored by ITS staff. If you require technical
support, please take one of the following actions:


   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk at
   951-827-4848 from Monday to Friday, 8:00am to 5:00pm.
   - If you suspect you received a phishing email, please report it using
   PhishAlarm <https://its.ucr.edu/phishalarm>.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/citl/attachments/20250429/392bb3a1/attachment.htm>