[CITL] FW: Required Action on iShare Files

[Patrick Wagman]

For your awareness, this updated message went out today.   This went to a significantly expanded group of people.  Unfortunately, I do not have the user list correlated to departments at this time.

Please let me know if you have questions.

Thanks,
Patrick
--
Patrick Wagman, PMP, CSM
Senior Program Manager, Infrastructure and Applications
“Projects Brilliantly Delivered”
Information Technology Solutions PMO
University of California, Riverside
(951) 827-2887
patrick.wagman at ucr.edu<mailto:patrick.wagman at ucr.edu>
Pronouns: he/him


[signature_747878577]    [signature_674286828]


From: UCR Information Technology Solutions <its at ucr.edu>
Date: Friday, February 19, 2021 at 1:20 PM
To: "tech-bulletin at lists.ucr.edu" <tech-bulletin at lists.ucr.edu>
Subject: Required Action on iShare Files

Dear Campus User,

You are receiving this email because our records indicate that you are a user of the iShare file storage system. If you are unfamiliar with iShare or believe you no longer have files stored in this system, please disregard this message. If you know you have files stored in iShare, this message is to inform you that the iShare file storage system will be decommissioned and, as a result, you need to migrate all wanted files to a supported storage platform.

As part of our continued efforts to conserve campus resources and rationalize IT services, Information Technology Solutions (ITS) is currently consolidating campus-wide file storage services. The robust file storage and sharing platforms supported by ITS are:

  *   OneDrive (take training in UC Learning Center<https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=app%2Fmanagement%2FLMS_ActDetails.aspx%3FActivityId%3D373371%26UserMode%3D0&domain=14>)
  *   SharePoint (take training in UC Learning Center<https://uc.sumtotal.host/Core/pillarRedirect?relyingParty=LM&url=core%2Factivitydetails%2FViewActivityDetails%3FActivityId%3D384464%26UserMode%3D0&domain=14>)
     *   See also: What is the difference between OneDrive and SharePoint<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=8e0b54a31bee8454453e7592cd4bcbc7>?
  *   Google Drive (learn more<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=c8c5daed1bbb489826bd635bbc4bcb50>)

For step-by-step instructions on how to migrate your files from iShare to a supported platform, please read this ServiceLink Knowledge Base article (KB0011566)<https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=201aa5811bf15890453e7592cd4bcbca>. Please also observe UCR’s security guidelines for storing and sharing cloud data<https://ucrsupport.service-now.com/$viewer.do?sysparm_stack=no&sysparm_sys_id=6dbffc7d1b7ac050453e7592cd4bcba4>.

Please note that all files must be migrated to a supported platform by March 20, 2021, at which point the iShare service will be promptly decommissioned.

If you experience technical issues with moving your files that are not addressed by the Knowledge Base article, please open a helpdesk support ticket by visiting ithelp.ucr.edu<http://ithelp.ucr.edu/>.

Thank you for your support in this effort to conserve campus resources and improve IT services at UCR.

Enabling Your Continued Success,

Information Technology Solutions
University of California, Riverside
ITS.UCR.EDU<https://its.ucr.edu/>
[UC_Riverside_Horiz_WhtBG_signature]

If you require technical support, please take one of the following actions:

  *   Submit a support ticket<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b> if you need to report a problem to BearHelp
  *   Submit a request<https://ucrsupport.service-now.com/ucr_portal?id=ucr_sc_home> for software, hardware, or a service enhancement
  *   Browse the ITS Knowledge Base<https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b> for self-help articles


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/citl/attachments/20210219/1a930531/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 15524 bytes
Desc: image001.png
URL: <https://lists.ucr.edu/pipermail/citl/attachments/20210219/1a930531/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 80373 bytes
Desc: image002.png
URL: <https://lists.ucr.edu/pipermail/citl/attachments/20210219/1a930531/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 7646 bytes
Desc: image003.png
URL: <https://lists.ucr.edu/pipermail/citl/attachments/20210219/1a930531/attachment-0005.png>