[Ucrea] UCR MFA Options Will Change on February 24, 2025

[Cristina L Otegui]

[A close-up of a sign  Description automatically generated]

Monday, February 24, 2025

To:
UCR Emeriti & Retirees
From:
UCR Retirement Center on Behalf of UCR Information Technology Solutions
Re:
UCR MFA Options Will Change on February 24, 2025


[image]

UCR MFA Options Will Change on February 24, 2025
<https://www.youtube.com/watch?v=gOiqZRDgAqs>
[image]<https://www.youtube.com/watch?v=gOiqZRDgAqs>


The decommissioning of SMS, phone call, and downloadable MyAccount passcodes on February 24, 2025, means that Highlanders must authenticate by configuring at least one of the following options:


§   Verified push via the Duo Mobile app on a personal smartphone or tablet (those currently using push notifications will automatically transition to this method)

§   Verified push via the Duo Desktop app on a personal computer

§   Biometric authentication by configuring Face ID, Touch ID, etc. on a compatible personal device

§   A security key that is self-purchased and compliant with WebAuthn/FIDO2

§   A UCR-registered TOTP hardware security token (this option is reserved for those with accessibility concerns and must be requested)

Learn More<https://its.ucr.edu/blog/2025/02/14/changes-multi-factor-authentication-mfa-are-coming-uc-riverside>


Resources

[image]
Video: Duo Authentication Updates

Watch this brief video to understand the changes that are coming to your login experience.
Watch on YouTube<https://www.youtube.com/watch?v=gOiqZRDgAqs>


[image]
Blog Article: Changes to Multi-factor Authentication (MFA) are Coming to UCR

This article contains important details about this change and what you can expect in terms of your new user experience.
Read the Blog Article<https://its.ucr.edu/blog/2025/02/14/changes-multi-factor-authentication-mfa-are-coming-uc-riverside>


[image]
Webpage: Upcoming MFA Enhancements

This webpage serves as a landing page for information about planned changes to MFA in response to new cybersecurity requirements.
Visit the Webpage<https://its.ucr.edu/mfa>


[image]
Video: Message from the Provost

Watch this video message from Provost Watkins to learn why UCR is strengthening MFA, along with other key steps we must take to keep our Highlander community safe.
Watch on YouTube<https://www.youtube.com/watch?v=8-bMZddr-Bc>


[image]
Reason for Change: UC Cybersecurity Mandate 2025

These changes are part of UCR's plan to better protect our community and comply with a new UC systemwide mandate.
Learn About the Mandate<https://its.ucr.edu/cybersecurity-mandate-2025>


Guidance

Step-by-step guidance on how to configure these new MFA options will be available in the ITS Knowledge Base<https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new> at the time of the change.


Stay Tuned!

Additional guidance will be provided to UCR Emeriti and Retirees in accordance with the UC Cybersecurity Mandate 2025<https://its.ucr.edu/cybersecurity-mandate-2025>.






Need IT help? Submit a support ticket at its.ucr.edu/help<https://its.ucr.edu/help>




Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu<https://its.ucr.edu/>

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