[Ucrea] (Reminder) Action Required: Multi-Factor Authentication is Coming to UCR Email Resources

[Cristina L Otegui]

[A close-up of a sign  Description automatically generated]

November 27, 2024
To:
UCR Emeriti & Retirees

From:
UCR Retirement Center on Behalf of UCR Information Technology Solutions

Re:
(Reminder) Action Required: Multi-Factor Authentication is Coming to UCR Email Resources

This communication is a reminder from the November 18, 2024 communication that UCR Information Technology Solutions (ITS) sent out to emeriti and retirees in response to the UC Cybersecurity Mandate which can be reviewed at: https://its.ucr.edu/cybersecurity-mandate-2025. UCR is further securing its email resources by implementing multi-factor authentication (MFA) on all accounts. This change will commence the first week of December.

Key Takeaways

*         Beginning December 2, 2024, multi-factor authentication (MFA) will be required on your UCR email account to help ensure UCR meets new UC information security requirements by the deadline, as mandated by the UC President.

*         This change means that every time you log into secure UCR resources, including your email, you will be required to verify your identity with a personal device.

*         Enroll in MFA now to continue accessing your UCR email account come December 2024. Once the change is applied, you will need to authenticate your login upon signing in to a secure UCR resource.


What This Change Means for You
Identity verification via MFA will be added as an extra layer of security on your UCR email account. This means that every time you log into email and other secure UCR resources, you will be required to authenticate your login with a registered personal device.

Action is Required
It is necessary to enroll your devices (e.g., smartphone, tablet) in MFA so you can authenticate your login and continue to access secure campus resources, including your UCR email account. To initiate your MFA enrollment, follow these steps:

  1.  Visit its.ucr.edu/mfa-enrollment<https://its.ucr.edu/mfa-enrollment> and enter your UCR NetID and password to sign in.
  2.  After logging in through CAS, you will be prompted to proceed to MyAccount to complete your MFA enrollment. Click "Continue" to be redirected to MyAccount.
  3.  Follow the instructions in the ITS knowledge article<https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0010310> beginning in Step 2 to complete your MFA enrollment.
If you believe you have received this email by mistake because you already use MFA to access your UCR email account, please disregard this message. If you have questions or concerns about the upcoming change, please call BearHelp support at (951) 827-4848.

We appreciate your partnership as UCR strengthens its information security. Implementing robust MFA on all accounts is one of the key steps in UCR's security plan to meet the new UC-wide cybersecurity requirements. To learn more about these requirements and the role you play in helping us better protect our campus, please visit the UC Cybersecurity Mandate 2025 webpage<https://its.ucr.edu/cybersecurity-mandate-2025>.

Sincerely,
Dewight F. Kramer
Chief Information Security Officer
Sureyya Tuncel
Identity and Access Management Manager






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