[Ucrea] RASC – Delayed open on Monday, December 9, 2024. Opening at 12:00 p.m. until 4:30 p.m.

[Cristina L Otegui]

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November 26, 2024
To:
UCR Emeriti & Retirees

From:
UCR Retirement Center on behalf of UCR Central HR Benefits Office

Re:
RASC – Delayed open on Monday, December 9, 2024. Opening at 12:00 p.m. until 4:30 p.m.


UCOP noted that on Monday, December 9, 2024, the UC Retirement Administration Service Center (RASC) phone lines will be closed from 7:00 a.m. until 12:00 p.m. so staff can attend an all-team meeting. Representatives will be answering calls from 12:00 p.m. through 4:30 p.m. (Pacific Time).

Normal business hours (7:00 a.m. to 4:30 p.m. Pacific Time) will resume on Tuesday, December 10, 2024.

Phone Numbers:

Survivor and Beneficiary Support: 1-888-825-6833

RASC Main Line: 1-800-888-8267 (or 1-510-987-0200 for international callers)

As a reminder, please refer to the menu options below when you call to ensure the most efficient service. For example, you can select option “1” for assistance with UCRAYS account unlock and password reset.

·         Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)

·         Option 2 - Confirm receipt of a document(s) or request a tax document

·         Option 3 - Survivor and beneficiary support (or call 1-888-825-6833; voicemail is available after hours)

·         Option 4 - Retiree health insurance (including questions about Medicare)

·         Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)

·         Option 9 - All other questions













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