[UCRDBR] WEX – Scheduled Maintenance and Business Continuity Testing

[Departmental Benefits Representatives]

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June 8, 2026

To:
Department Benefits Representatives (DBRs)
From:
Central HR Benefits Office on behalf of UC Office of the President
Re:
WEX – Scheduled Maintenance and Business Continuity Testing



DBRs, please share this information via your internal listserv.  Please do not reply to this email.  Please send a separate email with questions to benefits at ucr.edu<mailto:benefits at ucr.edu>.



WEX will perform a scheduled Business Continuity (Disaster Recovery) testing exercise on Saturday, June 13, 2026. The testing window will begin at 12:00 p.m. PT and expected to conclude by 7:00 p.m. PT.

During this time, WEX systems may be unavailable for extended periods while testing activities are completed. This temporary service interruption will affect all users, including participants and employer contacts. In addition, file processing services will be paused during the maintenance window and will resume following the conclusion of the failover exercise.

Please note that debit card transactions will not be impacted during this maintenance period and participants will continue to be able to use their WEX debit cards as usual.

Users who attempt to access the WEX site during the testing window will see the following message: "We are conducting routine system testing, which requires the site to be temporarily offline today. Thank you for your understanding."

This exercise is part of WEX's ongoing commitment to ensuring platform resiliency and business continuity preparedness.

If you have any questions, please contact the UCPath Center at 855.982.7284.






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