[UCRDBR] FW: Fidelity - MFA for Fidelity accounts starting 09-10-2024

Departmental Benefits Representatives ucrdbr at lists.ucr.edu
Mon Aug 26 09:04:34 PDT 2024


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August 26, 2024

To:
Department Benefits Representatives (DBRs)
From:
HR Central Benefits Office on behalf of UC Office of the President
Re:
Fidelity - MFA for Fidelity accounts starting 09-10-2024

DBRs, please share this information via your internal listserv. Do not reply to this email.  Please send a separate email with questions to benefits at ucr.edu<mailto:benefits at ucr.edu>

On Tuesday, September 10, 2024, Fidelity will enable multi-factor authentication (MFA) at login and require contact information for the NetBenefits(r) accounts of existing UC employees.

With MFA, an extra layer of security is added to employee accounts to protect against compromised or weak passwords. In addition, requiring employee contact information allows Fidelity to enable MFA and to send security alerts.

What will be enabled?

  *   MFA at login will be automatically enabled for employees with a mobile number on file and enforced at their next login.
  *   If there is missing contact information, employees will be prompted to provide a personal mobile number and email.
No universal employee notification will be sent as employees may already be familiar with MFA and expect it at login.

MFA at login experience:

  *   Employees will be challenged at login with a one-time passcode or other authenticator (e.g., push authentication). The one-time passcode can be sent via Short Message Service (SMS) text or robocall (for landline support).
  *   Employees can choose to "trust" specific devices to avoid repeat challenges on devices they use regularly. Trusted devices can be viewed and managed in the NetBenefits(r) Security Center.
Please note that Fidelity already enrolls new employees into MFA and collects their contact information.  Therefore, this change will ensure a consistent security experience for both new and existing employees. This is also part of an ongoing commitment to protect the accounts and personal information of employees.


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