[UCRDBR] RASC Introduces Survivor and Beneficiary Support Team and Dedicated Phone Line

[Departmental Benefits Representatives]

[cid:image001.png at 01D9565E.C1158D70]


March 14, 2023

To:
Department Benefits Representatives
From:
Central HR Benefits Office on behalf of UC Office of the President
Re:
RASC Introduces Survivor and Beneficiary Support Team and Dedicated Phone Line

____________________________________________________________________________

DBRs: Please share this very important information via your internal department listserv.

[cid:image002.png at 01D9565E.C1158D70]



The Retirement Administration Service Center (RASC) is pleased to announce the Survivor & Beneficiary Support team and telephone support line has arrived. This service enhancement provides support and benefits service specifically to survivors and beneficiaries of UC employees and retirees.

Survivors and beneficiaries may call 1-888-825-6833 for assistance in claiming their UC survivor benefits and receive guidance from a team committed to providing responsive and supportive service throughout the process. You may find the program details on Survivor & Beneficiary Support on UCnet<https://ucnet.universityofcalifornia.edu/news/2023/03/the-uc-retirement-administration-service-center-introduces-dedicated-support-for-survivors-and-beneficiaries.html>. The goal of this program is a high-touch user experience that delivers answers and survivor benefits quickly and conveniently.

The Survivor & Beneficiary Support team and telephone support line is a separate line dedicated to assisting beneficiaries and survivors only.  The general contact number for RASC, 800.888.8267, should be used for retirement benefits questions and inquiries.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/ucrdbr/attachments/20230314/f2cfd72a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 23334 bytes
Desc: image001.png
URL: <https://lists.ucr.edu/pipermail/ucrdbr/attachments/20230314/f2cfd72a/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 87592 bytes
Desc: image002.png
URL: <https://lists.ucr.edu/pipermail/ucrdbr/attachments/20230314/f2cfd72a/attachment-0001.png>