[Campus Notice] Reminder: Action Needed to Maintain Admin VPN Portal Access

[UCR Information Technology Solutions]

[image: image]

Dear ITS Staff,

Prior to May 17, 2026, ITS Admin VPN users will need to update their Cisco
Secure Access (Anyconnect) VPN portal from vpn.ucr.edu to
vpn.ucr.edu/adminvpn to use the “netid-admin” elevated access. This change
is required following the migration of ITS Admin VPN clients to the new
Admin VPN, because the SAML integration for Duo does not currently sync
netid-admin accounts.
[image: Cisco Secure Client AnyConnect VPN interface displaying
"vpn.ucr.edu/adminvpn" on the dropdown box with a "Connect" button on the
side.]

Please note that you will need to reconnect to the Admin VPN. You will see
“VPN_AdminVPN_Profile” returned when your client successfully authenticates.
[image: Cisco Secure Client interface displaying "VPN_AdminVPN_Profile"
with "Accept" and "Disconnect" buttons.]
VPN Migration Reminders

   -

   The Admin VPN migration took place in support of the upcoming migration
   of campus VPNs to SAML for Duo multi-factor authentication. The campus VPN
   migration is happening on May 17.



   -

   Both vpn.ucr.edu and vpn.ucr.edu/adminvpn will continue to work until
   May 17. After the campus VPNs migrate to SAML on May 17, only
   vpn.ucr.edu/adminvpn will work and ITS Admin users will no longer be
   able to authenticate to vpn.ucr.edu with their netid-admin credentials.



   -

   For more information on accessing the new Admin VPN portal, please read
   the “Accessing the ITS Admin VPN Portal” IT knowledge article
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012441>
   .

IT Support

If you experience any VPN or network connectivity issues outside of the
maintenance window, please submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=What%20type%20of%20connection%20are%20you%20having%20trouble%20with%20-%20VPN%20connection%20issue>
or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00
pm.


Sincerely,

Jeremy Fisher

Executive Director of Infrastructure



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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