[Campus Notice] ACTION REQUIRED: Your UCR R’Mail Account
UCR Information Technology Solutions
tech-bulletin at lists.ucr.edu
Wed Sep 18 16:05:00 PDT 2024
Key Takeaways:
-
Action Required: Your Google Workspace storage usage is currently at or
over 10.00 GB. As such, you must reduce your storage use or risk losing
your data.
-
The new 10.00 GB R’Mail storage limit for alumni was applied to your UCR
R’Mail account on September 3, 2024. For those with accounts over the
limit, there is a 17-day grace period during which alumni may export any
files, folders, email attachments, or pictures they wish to keep.
-
On September 20, 2024, UCR will perform a reset on all alumni R’Mail
accounts that are over the 10.00 GB storage limit. If your R’Mail account
is reset, all data and email stored within your account will be irrevocably
deleted.
-
View your current storage usage here
<https://drive.google.com/drive/quota>. If you have already reduced your
storage usage to below 10.00 GB, you may disregard this reminder.
Dear UCR Highlander,
This is a reminder that the new alumni storage limit of 10.00 GB was
applied to your R’Mail account, which includes Email, Calendar, Drive,
Photos, etc., starting on September 3, 2024. As such, alumni R’Mail
accounts that exceed the 10.00 GB limit will not be able to add or edit
data. Your Google Workspace storage usage is currently at or over
10.00 GB. There
is a 17-day grace period during which you may export any files, folders,
email attachments, or pictures you wish to keep.
On September 20, 2024, UCR will perform a reset on all alumni R’Mail
accounts that are over the 10.00 GB storage limit. If your R’Mail account
is reset, all data stored within your account will be irrevocably deleted.
This data includes Email, Drive, Calendar, Photos, and other Google
Workspace tools, as well as any customized settings. It is critical to note
that there is no way to recover the data once it’s been deleted and, as a
result, UCR ITS will not be able to assist you with this matter.
Because your Google Workspace storage usage is currently at or over 10.00
GB, you must reduce your storage use or risk losing your data. Please
utilize the resources below to manage your UCR data storage:
-
View your current storage usage <https://drive.google.com/drive/quota>.
If you have already reduced your storage usage to below 10.00 GB, you may
disregard this reminder.
-
Set up email forwarding
<https://support.google.com/mail/answer/10957?hl=en#zippy=%2Cturn-automatic-forwarding-on-or-off>
to help ensure you do not exceed the storage limit in the future.
-
Use Google Takeout to export your data from your UCR Google account
<https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>.
It is important to note that the time it takes to export data is based
on the size of the data being exported, so please plan accordingly if you
have a large amount of data.
-
Transfer ownership of files/folders
<https://support.google.com/drive/answer/2494892?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Open%20a%20Google%20Docs%2C%20Sheets,Transfer%20ownership.>
containing UCR data (especially research data) to an individual with an
active University role (e.g., a faculty or staff member).
Alternatively, move
collaborative files/folders to a Google Shared Drive
<https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012156>
managed by individuals with active University roles.
-
Once you have optimized your storage, practice diligent storage hygiene
by regularly reviewing and cleaning up the data you are storing.
If you believe you have received this email in error because you are a
current student (actively enrolled in courses at UCR), faculty, or staff,
please contact ITS at (951) 827-4848 or submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket>.
Sincerely,
Information Technology Solutions
University of California, Riverside
ITS.UCR.EDU <https://its.ucr.edu/>
On Fri, Sep 13, 2024 at 6:11 PM UCR Information Technology Solutions <
its at ucr.edu> wrote:
> Key Takeaways:
>
> -
>
> Action Required: Your Google Workspace storage usage is currently
> close to or over 10.00 GB. As such, you must reduce your storage use
> or risk losing your data.
> -
>
> The new 10.00 GB R’Mail storage limit for alumni was applied to your
> UCR R’Mail account on September 3, 2024. For those with accounts over
> the limit, there is a 17-day grace period during which alumni may export
> any files, folders, email attachments, or pictures they wish to keep.
> -
>
> On September 20, 2024, UCR will perform a reset on all alumni R’Mail
> accounts that are over the 10.00 GB storage limit. If your R’Mail account
> is reset, all data and email stored within your account will be irrevocably
> deleted.
>
>
> Dear UCR Highlander,
>
> This is a reminder that the new alumni storage limit of 10.00 GB was
> applied to your R’Mail account, which includes Email, Calendar, Drive,
> Photos, etc., starting on September 3, 2024. As such, alumni R’Mail
> accounts that exceed the 10.00 GB limit will not be able to add or edit
> data. Your Google Workspace storage usage is currently close to or over
> 10.00 GB. There is a 17-day grace period during which you may export any
> files, folders, email attachments, or pictures you wish to keep.
>
> On September 20, 2024, UCR will perform a reset on all alumni R’Mail
> accounts that are over the 10.00 GB storage limit. If your R’Mail account
> is reset, all data stored within your account will be irrevocably deleted.
> This data includes Email, Drive, Calendar, Photos, and other Google
> Workspace tools, as well as any customized settings. It is critical to
> note that there is no way to recover the data once it’s been deleted and,
> as a result, UCR ITS will not be able to assist you with this matter.
>
> Because your Google Workspace storage usage is currently close to or over
> 10.00 GB, you must reduce your storage use or risk losing your data. Please
> utilize the resources below to manage your UCR data storage:
>
>
> -
>
> View your current storage usage <https://drive.google.com/drive/quota>
> .
> -
>
> Set up email forwarding
> <https://support.google.com/mail/answer/10957?hl=en#zippy=%2Cturn-automatic-forwarding-on-or-off>
> to help ensure you do not exceed the storage limit in the future.
> -
>
> Use Google Takeout to export your data from your UCR Google account
> <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>.
> It is important to note that the time it takes to export data is based
> on the size of the data being exported, so please plan accordingly if you
> have a large amount of data.
> -
>
> Transfer ownership of files/folders
> <https://support.google.com/drive/answer/2494892?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Open%20a%20Google%20Docs%2C%20Sheets,Transfer%20ownership.>
> containing UCR data (especially research data) to an individual with
> an active University role (e.g., a faculty or staff member). Alternatively, move
> collaborative files/folders to a Google Shared Drive
> <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012156>
> managed by individuals with active University roles.
> -
>
> Once you have optimized your storage, practice diligent storage
> hygiene by regularly reviewing and cleaning up the data you are storing.
>
>
> If you believe you have received this email in error because you are a
> current student (actively enrolled in courses at UCR), faculty, or staff,
> please contact ITS at (951) 827-4848 or submit a ticket
> <https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket>.
>
>
> Sincerely,
>
> Information Technology Solutions
>
> University of California, Riverside
>
> ITS.UCR.EDU <https://its.ucr.edu/>
>
>
> On Fri, Aug 30, 2024 at 10:53 AM UCR Information Technology Solutions <
> its at ucr.edu> wrote:
>
>> Key Takeaways:
>>
>> -
>>
>> Action Required: Your Google Workspace storage usage is currently
>> close to or over 10 GB. As such, you must reduce your storage use or
>> risk losing your data.
>> -
>>
>> All UCR R’Mail (Google Workspace, which includes Email, Calendar,
>> Drive, Photos, etc.) accounts have new storage quotas, including alumni
>> R’Mail accounts.
>> -
>>
>> The new R’Mail storage limit for alumni is 10 GB, effective on September
>> 3, 2024. For those with accounts over the limit, there is a 17-day
>> grace period during which alumni may export any files, folders, email
>> attachments, or pictures they wish to keep.
>> -
>>
>> On September 20, 2024, UCR will perform a reset on all alumni R’Mail
>> accounts that are over the 10 GB storage limit. If your R’Mail
>> account is reset, all data and email stored within your account will be
>> irrevocably deleted.
>> -
>>
>> Everyone is encouraged to reduce their UCR R’Mail storage usage to
>> contribute to our collective goal
>> <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
>> .
>>
>>
>> Dear UCR Alumnus,
>>
>> This is a follow-up message (previous communication attached) regarding
>> the new storage quotas for UCR R’Mail (Google Workspace, which includes
>> Email, Calendar, Drive, Photos, etc.) accounts. These storage quotas have
>> been set in response to new online storage models
>> <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
>> enforced by Google and Microsoft. As mentioned in previous communication,
>> the new R’Mail storage limit of 10 GB for alumni will take effect on September
>> 3, 2024.
>>
>> Your Google Workspace storage usage is currently close to or over 10 GB. As
>> such, you must reduce your storage use or risk losing your data. Please
>> utilize the resources below to manage your UCR data storage:
>>
>>
>> -
>>
>> View your current storage usage <https://drive.google.com/drive/quota>
>> .
>> -
>>
>> Set up email forwarding
>> <https://support.google.com/mail/answer/10957?hl=en#zippy=%2Cturn-automatic-forwarding-on-or-off>
>> to help ensure you do not exceed the storage limit in the future.
>> -
>>
>> Use Google Takeout to export your data from your UCR Google account
>> <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>
>> .
>> -
>>
>> Transfer ownership of files/folders
>> <https://support.google.com/drive/answer/2494892?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Open%20a%20Google%20Docs%2C%20Sheets,Transfer%20ownership.>
>> containing UCR data (especially research data) to an individual with
>> an active University role (e.g., a faculty or staff member). Alternatively, move
>> collaborative files/folders to a Google Shared Drive
>> <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012156>
>> managed by individuals with active University roles.
>> -
>>
>> Once you have optimized your storage, practice diligent storage
>> hygiene by regularly reviewing and cleaning up the data you are storing.
>>
>>
>> Alumni R’Mail accounts that exceed the 10 GB limit will be frozen as of
>> September 3, 2024. There is a 17-day grace period during which alumni may
>> export any files, folders, email attachments, or pictures they wish to keep.
>>
>> On September 20, 2024, UCR will perform a reset on all alumni R’Mail
>> accounts that are over the 10 GB storage limit. If your R’Mail account is
>> reset, all data stored within your account will be irrevocably deleted.
>> This data includes Email, Drive, Calendar, Photos, and other Google
>> Workspace tools, as well as any customized settings. It is critical to
>> note that there is no way to recover the data once it’s been deleted and,
>> as a result, UCR ITS will not be able to assist you with this matter.
>>
>> If you believe you have received this email in error because you are a
>> current student (actively enrolled in courses at UCR), faculty, or staff,
>> please contact ITS at (951) 827-4848 or submit a ticket
>> <https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket>.
>>
>>
>> Sincerely,
>>
>> Information Technology Solutions
>>
>> University of California, Riverside
>>
>> ITS.UCR.EDU <https://its.ucr.edu/>
>>
>>
>>
>>
>> *Please Note: This email account is not monitored by ITS staff. If you
>> require technical support, please take one of the following actions:*
>>
>> - Visit the ITS website at its.ucr.edu to find self-help articles,
>> submit and track support tickets, request IT services, and more.
>> - For live support, you can contact the BearHelp helpdesk during
>> normal business hours (M-F, 8am-5pm) at 951-827-4848
>>
>>
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