[Campus Notice] Update on the Upcoming Changes to UCR’s Storage Quotas

[UCR Information Technology Solutions]

Dear Colleague,

This is a follow-up message to my November 13 email (attached) to all UCR
Staff regarding upcoming changes to Microsoft and Google’s online storage
offerings. In that email, I referenced a new Google Workspace storage quota
of 100 GB, effective June 1, 2024. The deadline has now been extended to
June 15, 2024.

However, while you are currently using more than 100 GB of Google Workspace
storage, you will be temporarily exempt from the quota and will continue to
access all your Google Workspace services. This includes R’Mail, Drive,
Photos, Docs, Sheets, Slides, Forms, and Gemini (formerly Bard). This
exemption is temporary until we determine next steps. During this period, I
would like to ask that you please consider cleaning up your data and remove
anything that you may not need.

Here are some helpful tips to manage your UCR data storage:


   -

   See your current storage usage <https://drive.google.com/drive/quota>
   -

   Use Google Takeout to export your data from your UCR Google account
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>
   -

   Request storage consultation with ITS
   <https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=49a68b3c1ba1d010b34a3333cc4bcb57>



As I wrote in my November 13 email, the need to adjust UCR’s storage quotas
is directly tied to Google and Microsoft’s decision to move away from
unlimited and low-cost online storage offerings (read more about it here
<https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>).
ITS understands that access to data is critical for the operation of the
University. This is why ITS is committed to providing sustainable and
cost-effective storage solutions that cater to the diverse and growing
needs of our campus community, while also balancing those needs with the
University’s fiscal responsibility to adapt to the evolving landscape of
data storage. To understand what data storage options are available here at
UCR, please visit Storage at UCR <https://its.ucr.edu/storage> or request a
consultation
<https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=49a68b3c1ba1d010b34a3333cc4bcb57>
with one of our data storage experts.

I appreciate your continued support and collaboration as we navigate these
changes together. If you have any questions about storage options, please
contact ITS at (951) 827-4848 or email workspacequestions at ucr.edu.


Sincerely,

Matthew Gunkel

Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions

University of California, Riverside





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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