[Campus Notice] Action Required on Your UCR ArcMap / ArcGIS Desktop Usage

[UCR Information Technology Solutions]

Dear Highlander,


We are contacting you today because our records indicate that you are a
current or former user of ArcMap / ArcGIS Desktop at UC Riverside. This
communication is to inform you that you may be required to take action by
June 10, 2024 as a response to Esri’s license renewal period and the
discontinuation of ArcMap / ArcGIS Desktop.


Earlier this year Esri placed ArcMap / ArcGIS Desktop on mature support,
with the product reaching end of life in early 2026. Starting July 1, 2024,
Esri will no longer issue new or renewed licenses for ArcMap / ArcGIS
Desktop. However, as UCR’s license renewal date is June 10, 2024, Esri will
allow current ArcMap users at UCR to renew their annual licenses prior to
June 10. No licenses for new users will be issued.


ArcMap has been replaced with ArcGIS Pro. Many of our users have already
made the switch to ArcGIS Pro and have adapted to the new platform;
however, it is critical for remaining users to determine their path forward
for the next 12 months.
Action Needed:

   -

   If you are a current user of ArcMap/ArcGIS Desktop, you are strongly
   encouraged to migrate to ArcGIS Pro as soon as possible. You can access
   ArcGIS Pro by following the instructions here
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sys_id=63d8ebef93284ad407c0b1597bba102f>.


   -

   Please review the supplemental materials provided by Esri to guide you
   through this transition. Esri has created a guide
   <https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate>
   to assist ArcMap users in migrating to ArcGIS Pro.  They also
provide support
   and resources
   <https://www.esri.com/en-us/industries/higher-education/roles/educators/modern-gis>
   to academics who have decided to integrate more modern forms of GIS into
   their teaching.

   -

   If you choose to continue to utilize ArcMap / ArcGIS Desktop for the
   coming year, you must request a renewal of your license prior to June
   10, 2024 by completing this form
   <https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=9cc6aefb0fadcb40138942bce1050ee3>.
   Please be mindful that a later transition to ArcGIS Pro may be needed once
   the renewal of your license expires.

If you have any additional questions or need technical support, please submit
a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false>
or call ITS BearHelp at 951-827-4848.


Sincerely,

Lily Barger

Director of Campus Support

Information Technology Solutions

ITS.UCR.EDU <https://its.ucr.edu/>





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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