[Campus Notice] New Storage Limit for Your UCR Google Workspace

[UCR Information Technology Solutions]

Important Reminders:

   -

   Permanent storage quotas were applied to UCR Google Workspace accounts
   on June 15, 2024
   -

   Over-quota accounts will now begin to experience service interruptions,
   including the inability to add and edit files and folders in Drive
   -

   Expired Google accounts and the associated data of those no longer with
   the University will be removed
   -

   Everyone is encouraged to perform regular storage cleanup and utilize
   data-appropriate storage solutions to contribute to our collective
   storage goal
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>


Good afternoon!

I am writing to inform you that Google Workspace storage quotas are now in
effect for UCR and your new storage limit is 25 GB. Please refer to my
previous communication (attached) for additional details about this change.

If you are currently storing less than 25 GB of data:

Your access to all Google Workspace services previously available to you
remains unchanged. This includes R’Mail, Drive, Photos, Docs, Sheets,
Slides, Forms, and Gemini (formerly Bard). To avoid service interruptions
to your account, keep your Google Storage usage under 25 GB.

If you are currently storing more than 25 GB of data:

Review the data you are currently storing
<https://drive.google.com/drive/quota> and bring your total Google
Workspace account storage under 25 GB to restore your services, including
the ability to edit and add files and folders in Drive. Please note that
services for accounts over quota are limited to email communication, with
only the ability to view or download existing files in Drive.

 Here are helpful resources to manage your UCR data storage:


   -

   View your current storage usage <https://drive.google.com/drive/quota>
   -

   Use Google Takeout to export your data from your UCR Google account
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>
   -

   Transfer ownership of files/folders
   <https://support.google.com/drive/answer/2494892?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Open%20a%20Google%20Docs%2C%20Sheets,Transfer%20ownership.>
   containing UCR data (especially research data) to your faculty, staff,
   emeriti, or research sponsor


I also ask that you take note of the 10 GB storage limit for alumni
<https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012202>.
Practicing diligent storage hygiene will help ensure that you are able to
preserve the data you need.

For questions not addressed by the information provided above, please
contact ITS at (951) 827-4848 or submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket>.


Sincerely,

Matthew Gunkel

Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions

University of California, Riverside





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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