[Campus Notice] New Storage Limit for Your UCR Google Workspace

[UCR Information Technology Solutions]

Important Reminders:

   -

   Permanent storage quotas were applied to UCR Google Workspace accounts
   on June 15, 2024
   -

   Certain affiliations, including faculty, qualify for quota extensions
   -

   Over-quota accounts will now begin to experience service interruptions
   -

   Expired Google accounts and the associated data of those no longer with
   the University (e.g., former students) will be removed
   -

   Everyone is encouraged to perform regular storage cleanup and utilize
   data-appropriate storage solutions to contribute to our collective
   storage goal
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>


Good afternoon!

I am writing to inform you that Google Workspace storage quotas are now in
effect for UCR. Please refer to my previous communication from February 28,
2024 for additional details about this change.

To ensure that your storage services were not interrupted, UCR ITS provided
you with 1 TB of storage at no cost to you. Your access to all Google
Workspace services previously available to you remains unchanged. These
services include R’Mail, Drive, Photos, Docs, Sheets, Slides, Forms, and
Gemini (formerly Bard).

No action is currently required on your part, but you are encouraged to
review the data you are storing and regularly perform cleanup. To avoid
service interruptions to your account, keep your Google Storage usage under
your new limit. Should your storage or service needs change in the future,
please take note of the following resources related to storage at UCR:


   -

   View your current Google Workspace storage usage
   <https://drive.google.com/drive/quota>
   -

   Make copies of important files shared with you for data continuity
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012172&sys_kb_id=27bebe4247014a50c85323c4116d43ba&spa=1>

   -

   Use Google Takeout to export data from your UCR Google account
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sysparm_article=KB0012120>
   -

   Learn about storage offerings at UCR <https://its.ucr.edu/storage>
   -

   Request a storage consultation with ITS
   <https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=49a68b3c1ba1d010b34a3333cc4bcb57>
   (for storage options)


For questions not addressed by the information provided above, please
contact ITS at (951) 827-4848 or submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket>.


Sincerely,

Matthew Gunkel

Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions

University of California, Riverside





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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