[Campus Notice] Watch the Zoom Phone Training Session to Prepare for Migration on April 25, 2024

[UCR Information Technology Solutions]

Dear Campus Phone User,


We would like to thank those who participated in yesterday’s Zoom Phone
training session. If you were unable to complete the training, you may
access the recording by clicking on the link below:


https://www.youtube.com/watch?v=hDfrvQ19T9k


Alternatively, the Zoom Phone training recording is accessible through the Zoom
Phone Services webpage <https://its.ucr.edu/zoom-phone-services>. Attached
to this email is the training presentation for your reference.


As a final reminder, your organization is scheduled to migrate to Zoom
Phone Services on April 25, 2024 between 8:30 AM to 9:30 AM (PDT). You will
receive another communication from the project team post-migration.


The Zoom Phone Project Team will also provide live support during Office
Hours. If you have any questions or concerns post-migration, please join
the Zoom meeting <https://ucr.zoom.us/j/6319685238> or call (951)
827-9984 during
any of these Office Hour schedules:


   -

   Thursday, April 25th, from 10:00 AM to 5:00 PM (PDT)
   -

   Friday, April 26th, from 8:00 AM to 5:00 PM (PDT)
   -

   Monday, April 29th, from 8:00 AM to 5:00 PM (PDT)


To learn more about Zoom Phone Services, including frequently asked
questions, please visit the Zoom Phone Services webpage
<https://its.ucr.edu/zoom-phone-services>. If you have questions and
concerns, you may reach the Zoom Phone Project Team via email at
zoomphonepilot at ucr.edu.


Thank you,


The Zoom Phone Project Team

Information Technology Solutions

University of California, Riverside

ITS.UCR.EDU <https://its.ucr.edu/>





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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