[Campus Notice] Join the Zoom Phone Training Session on April 22, 2024

[UCR Information Technology Solutions]

Dear Campus Phone User,

Your telephony service is scheduled to upgrade to Zoom Phone Services on April
25, 2024 between 8:30 AM to 9:30 AM (PDT).

Here are important reminders about your migration:


   -

   The training session is scheduled for April 22, 2024, from 9:30 AM to
   10:30 AM (PDT). Please register now
   <https://ucr.zoom.us/webinar/register/WN_cVj1vynxSR-pOCRbX5yLcw> to add
   the webinar to your calendar.
   -

   The Zoom Phone training session will be recorded. If you are unable to
   join the instructor-led training, you may access the recording in the Zoom
   Phone Services webpage <https://its.ucr.edu/zoom-phone-services>.
   -

   The Zoom Phone Project Team will provide live support during Office
   Hours. If you have any questions or concerns post-migration, please join
   the Zoom meeting <https://ucr.zoom.us/j/6319685238> or call (951)
   827-9984 during any of these Office Hour schedules:
   -

      Thursday, April 25th, from 10:00 AM to 5:00 PM (PDT)
      -

      Friday, April 26th, from 8:00 AM to 5:00 PM (PDT)
      -

      Monday, April 29th, from 8:00 AM to 5:00 PM (PDT)


To learn more about Zoom Phone Services, including frequently asked
questions, please visit the Zoom Phone Services webpage
<https://its.ucr.edu/zoom-phone-services>. If you have questions and
concerns, you may reach the Zoom Phone Project Team via email at
zoomphonepilot at ucr.edu.


Thank you,


The Zoom Phone Project Team

Information Technology Solutions

University of California, Riverside

ITS.UCR.EDU <https://its.ucr.edu/>



*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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