[SHS-Announcements] Important: AAAHC Accreditation Survey – August 27-28, 2026

[Jackie Rodriguez]

Dear Team,

Please be aware that our AAAHC Accreditation Survey is scheduled for August
27-28, 2026. The surveyors will be onsite all day on Thursday and for a
half day on Friday, concluding around noon. Our primary goal during this
survey is to showcase our ongoing commitment to high-quality patient care.


*Conduct and Expectations*Please maintain a professional and focused
demeanor throughout the survey. If you are approached by a surveyor,
remember to be respectful and center your responses on our clinical
standards and procedures.

If you have any concerns or feedback regarding internal processes, not
related to the surveyors' questions, please save those for a later time, so
we can remain fully focused on the survey itself. When in doubt, always
refer to the policy or manufacturers manual.

As a reminder if you step away from your workspace at any time, please
ensure that you lock your computer screens. This is a critical compliance
issue regarding security and data access that must be adhered to at all
times.


*Preparation*To help us prepare, please take the following steps:

   - Review our policies, especially those specific to your role. You can
   find the policies here: Policies and Procedures
   <https://o365ucr.sharepoint.com/:f:/t/StudentHealthCenterPoliciesProcedures/IgAo7aNT29q9QIXyIk1EGze3AfkFpxCiy5T_yFZX0VAti24?e=gVYOIM>.
   If you do not have access to this folder please email Ariana (
   armartin at ucr.edu) and she will grant you access.
   - Ensure your work area, exam rooms, and storage areas are clean,
   organized, and free of any hazards or expired supplies. Please remove any
   personal items from exam rooms, patient care areas, and/or the biohazard
   rooms, including the one that is not currently an active biohazard room.
   Because it is labeled as such the surveyors will assume it is one.
   - Be ready to answer questions honestly. If you are unsure of an answer,
   it is completely okay to say, "I'm not certain, but I know where to find
   that information in our policy or manufacturer's manual," and then
   demonstrate how to locate it.


*Final Summation Attendance*All staff are encouraged to attend the final
summation, which will take place around 12:00 PM on Friday. Please
coordinate with your supervisor ahead of time to ensure that our clinical
operations remain fully covered.

Thank you all for your hard work and continued dedication to our
organization. If you have any questions or concerns leading up to the
survey, please feel free to direct them to leadership.

Best,
Jackie





*Jackie Rodriguez (she/her), MBAExecutive Director, Holistic Health &
WellnessUCR Health, Well-being & SafetyStudent Health | CAPS | SWIFT | Case
Management | The WellOffice: 951.827.1123 | E-mail jackies at ucr.edu
<jackies at ucr.edu>*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/shs-announcements/attachments/20260817/a59a21ab/attachment-0001.htm>