[Office-of-research] eRA Alert: All eRA Systems - Including eRA Commons and eSubmission - to be Gradually Shut Down at 11 a.m. ET
bruce.morgan at ucr.edu
Mon Mar 30 09:14:03 PDT 2009
Please disseminate this message to NIH eRA Systems users in your unit.
Please note that the NIH will be gradually shutting down all eRA Systems,
including eRA Commons and eSubmissions for a three hour period of time.
Please see below for additional information.
Assistant Vice Chancellor for Research
From: ESubmission Update to Organization Officials
[mailto:ERA_COMMONS_ADMIN-L at LIST.NIH.GOV] On Behalf Of eRA Communications
Sent: Monday, March 30, 2009 8:04 AM
To: ERA_COMMONS_ADMIN-L at LIST.NIH.GOV
Subject: eRA Alert: All eRA Systems - Including eRA Commons and eSubmission
- to be Gradually Shut Down at 11 a.m. ET
eRA Alert: All eRA Systems - Including eRA Commons and eSubmission - to be
Gradually Shut Down at 11 a.m. ET to Diagnose Ongoing Performance Issues
March 30, 2009
Last week's ongoing performance issues with eRA applications continue this
morning. In order to get to the root of the issues that are plaguing the
system, eRA plans to gradually bring down all eRA applications - including
eRA Commons and the eSubmission system - beginning at 11 a.m. Eastern Time.
We expect the systems will be down for at least three hours. We will notify
you when the systems are brought up again.
Since it would help us immensely if we troubleshoot the issues while users
are on the system, we encourage you to continue working. But save your work
frequently and be mindful of the fact that the system may go down any time
after 11 a.m.
We recognize that the degraded performance and service interruptions are
interrupting your business flow. Please be aware that eRA is doing its
utmost to get performance levels back to its normal efficiency. We truly
appreciate your patience during this time.
Division of Communications and Outreach
Office of Extramural Research
National Institutes of Health
Help us improve our communications; send your suggestions and feedback to
eRACommunications at mail.nih.gov or call 301-435-8185.
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