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<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Please
disseminate this message to NIH eRA Systems users in your unit.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Please
note that the NIH will be gradually shutting down all eRA Systems, including
eRA Commons and eSubmissions for a three hour period of time. Please see below
for additional information.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Bruce Morgan</span><span
style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Assistant
Vice Chancellor for Research<o:p></o:p></span></p>
</div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=3 width="100%" align=center>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> ESubmission Update to Organization
Officials [mailto:ERA_COMMONS_ADMIN-L@LIST.NIH.GOV] <b>On Behalf Of </b>eRA
Communications Office<br>
<b>Sent:</b> Monday, March 30, 2009 8:04 AM<br>
<b>To:</b> ERA_COMMONS_ADMIN-L@LIST.NIH.GOV<br>
<b>Subject:</b> eRA Alert: All eRA Systems - Including eRA Commons and
eSubmission - to be Gradually Shut Down at 11 a.m. ET</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><b><i><span style='font-size:14.0pt;font-family:"Arial","sans-serif";
color:navy'>eRA Alert: All eRA Systems – Including eRA Commons and eSubmission
– to be Gradually Shut Down at 11 a.m. ET to Diagnose Ongoing Performance
Issues<o:p></o:p></span></i></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>March 30, 2009</span> <span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Last week’s ongoing performance issues with eRA applications
continue this morning. In order to get to the root of the issues that are</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> plaguing <span
style='color:black'>the system, <b>eRA plans to gradually bring down all eRA
applications — including eRA Commons</b></span><b> and<span style='color:navy'>
</span><span style='color:black'>the eSubmission system — beginning at 11 a.m.
Eastern Time. <o:p></o:p></span></b></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>We expect the systems will be down for <b>at least three hours</b>.
We will notify you when the systems are brought up again.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Since it would help us immensely if we troubleshoot the issues
while users are on the system, we encourage you to continue working. But save
your work frequently and be </span><span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'>mindful<span style='color:black'> of the fact that the
system may go down any time after 11 a.m.<o:p></o:p></span></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>We recognize that the degraded performance and service
interruptions are interrupting your business flow. Please be aware that eRA is
doing its utmost to get performance levels back to its normal efficiency. We
truly appreciate your patience during this time.<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></b></p>
<p class=MsoNormal style='line-height:14.0pt'> <o:p></o:p></p>
<p class=MsoNormal style='line-height:14.0pt'><i><span style='font-size:11.0pt;
font-family:"Times","serif"'>eRA Communications </span></i><o:p></o:p></p>
<p class=MsoNormal style='line-height:14.0pt'><i><span style='font-size:11.0pt;
font-family:"Times","serif"'>Division of Communications and Outreach</span></i><o:p></o:p></p>
<p class=MsoNormal style='line-height:14.0pt'><i><span style='font-size:11.0pt;
font-family:"Times","serif"'>Office of Extramural Research</span></i><o:p></o:p></p>
<p class=MsoNormal style='line-height:14.0pt'><i><span style='font-size:11.0pt;
font-family:"Times","serif"'>National Institutes of Health</span></i><o:p></o:p></p>
<p class=MsoNormal style='line-height:14.0pt'> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Help
us improve our communications; send your suggestions and feedback to <a
href="mailto:eRACommunications@mail.nih.gov"
title="mailto:eRACommunications@mail.nih.gov">eRACommunications@mail.nih.gov</a>
or call 301-435-8185<span style='color:navy'>.<o:p></o:p></span></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></b></p>
<p class=MsoNormal><strong><span style='font-family:"Arial","sans-serif";
color:black'>Note:</span></strong><span style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:black'> This message was sent to multiple listservs;
you may receive it more than once – sorry for any inconvenience. To
subscribe/unsubscribe to eRA listservs, please go to our </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="https://mail.nih.gov/exchweb/bin/redir.asp?URL=http://era.nih.gov/about_era/get_connected.cfm"
target="_blank"
title="https://mail.nih.gov/exchweb/bin/redir.asp?URL=http://era.nih.gov/about_era/get_connected.cfm">Get
Connected</a><span style='color:black'> page<strong><span style='font-family:
"Arial","sans-serif"'>.</span></strong></span><span style='color:navy'><o:p></o:p></span></span></p>
<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><span style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:navy'> </span><span
style='font-size:10.0pt;font-family:"Lucida Handwriting";color:navy'> </span><o:p></o:p></p>
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