[CITL] Notice of Upcoming Maintenance for Banner

[Cliff Veasey]

One small correction, the end of the maintenance window is 11:59 PM on Saturday, February 4th, not 11:59 AM on Saturday, February 4th


Cliff Veasey (he/him<http://mypronouns.org/he>)

Associate Director, Student Systems
Student Information Systems | Information Technology Solutions
University of California, Riverside

Office: (951) 827-5132  | cliff.veasey at ucr.edu<mailto:cliff.veasey at ucr.edu>

[ucr-logo-email]


From: Cliff Veasey
Sent: Thursday, January 26, 2023 10:26 AM
To: citl at lists.ucr.edu
Subject: Notice of Upcoming Maintenance for Banner

CITL -

FYI on upcoming maintenance for Banner.

Dear Banner Users,

Please be advised that there is a Banner maintenance event scheduled to begin at 6:00 AM on Saturday, February 4th and end by 11:59 PM on Saturday, February 4th. Important patches and upgrades will be applied to the production environment which will cause Banner and Banner dependent services to be unavailable during this window.

Components impacted by this maintenance include: Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Registration, Banner Self Service, Banner Student Profile, Cognos, Course Request System (CRS), DegreeWorks, GradSIS, GradESS, iGrade, MyAccount, Photo Roster, R'Grad, Statement of Legal Residence (SLR), Student Payments (Cashnet), and UCR BanApps.

This maintenance will affect MyAccount users' ability to email themselves passcodes and users will not be able to receive temporary passwords for reset during this maintenance period. We apologize for the inconvenience that this may cause.

Specific information and updates regarding the Banner maintenance will be posted on TechAlerts<http://techalerts.ucr.edu/>. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information please contact ITS directly at (951) 827-IT4U (4848) or by submitting a ticket on ServiceLink<https://ucrsupport.service-now.com/ucr_portal/?id=ucr_home>.

Please note:

  *   The Banner Student Information System is UCR's system of record for student information, including student grades, courses, registration, billing, and financial aid.
  *   You are receiving this email automatically due to your allowed access to the Banner Student Information System, including Student Profiles and Faculty Self-Service in R'Space.
  *   Direct replies to this email address will automatically generate a "REJECT" notice; instead send responses to the address in the signature line.



Cliff Veasey (he/him<http://mypronouns.org/he>)

Associate Director, Student Systems
Student Information Systems | Information Technology Solutions
University of California, Riverside

Office: (951) 827-5132  | cliff.veasey at ucr.edu<mailto:cliff.veasey at ucr.edu>

[ucr-logo-email]


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