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<p class="MsoNormal">One small correction, the end of the maintenance window is <b>
<span style="font-family:"Arial",sans-serif">11:59 PM on Saturday, February 4<sup>th,
</sup></span></b>not<b><sup><span style="font-family:"Arial",sans-serif"> </span>
</sup></b><b><span style="font-family:"Arial",sans-serif">11:59 AM on Saturday, February 4<sup>th</sup></span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Fira Sans"">Cliff Veasey (<a href="http://mypronouns.org/he">he/him</a>)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:5.0pt;font-family:"Fira Sans""><o:p> </o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-family:"Fira Sans"">Associate Director, Student Systems<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">Student Information Systems | Information Technology Solutions<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">University of California, Riverside<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Fira Sans""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">Office: (951) 827-5132 |
</span><a href="mailto:cliff.veasey@ucr.edu"><span style="font-family:"Fira Sans"">cliff.veasey@ucr.edu</span></a><span style="font-family:"Fira Sans"">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Arial",sans-serif;color:#003DA5"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="250" height="77" style="width:2.6083in;height:.8in" id="_x0000_i1026" src="cid:image001.png@01D93177.D77441D0" alt="ucr-logo-email">
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Cliff Veasey <br>
<b>Sent:</b> Thursday, January 26, 2023 10:26 AM<br>
<b>To:</b> citl@lists.ucr.edu<br>
<b>Subject:</b> Notice of Upcoming Maintenance for Banner<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">CITL – <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FYI on upcoming maintenance for Banner.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Dear Banner Users,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please be advised that there is a<b> Banner maintenance event scheduled</b> to begin at <b>6:00 AM on Saturday, February 4<sup>th</sup> and</b> end by<b> 11:59 PM on Saturday, February 4<sup>th</sup>. </b>Important
patches and upgrades will be applied to the production environment which will cause Banner and Banner dependent services to be unavailable during this window.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial",sans-serif">Components impacted by this maintenance include:</span></u><span style="font-family:"Arial",sans-serif"> Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management,
Banner Registration, Banner Self Service, Banner Student Profile, Cognos, Course Request System (CRS), DegreeWorks, GradSIS, GradESS, iGrade, MyAccount, Photo Roster, R’Grad, Statement of Legal Residence (SLR), Student Payments (Cashnet), and UCR BanApps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">This maintenance will affect MyAccount users’ ability to email themselves passcodes and users will not be able to receive temporary passwords for reset during this maintenance period. We apologize
for the inconvenience that this may cause. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Specific information and <b>updates regarding the Banner maintenance will be posted on <a href="http://techalerts.ucr.edu/" title="techalerts.ucr.edu"><span style="color:windowtext">TechAlerts</span></a></b>.
If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information please contact ITS directly at (951) 827-IT4U (4848) or by submitting a ticket on <span style="color:#0070C0"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=ucr_home" title="https://ucrsupport.service-now.com/ucr_portal/?id=ucr_home"><span style="color:#0070C0">ServiceLink</span></a></span>.<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-family:"Arial",sans-serif"> </span></i></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif">Please note:</span></i><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><i><span style="font-family:"Arial",sans-serif">The Banner Student Information System is UCR’s system of record for student information, including student grades, courses, registration, billing, and financial
aid.</span></i><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><i><span style="font-family:"Arial",sans-serif">You are receiving this email automatically due to your allowed access to the Banner Student Information System, including Student Profiles and Faculty Self-Service
in R’Space.</span></i><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><i><span style="font-family:"Arial",sans-serif">Direct replies to this email address will automatically generate a “REJECT” notice; instead send responses to the address in the signature line.</span></i><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Fira Sans"">Cliff Veasey (</span></b><a href="http://mypronouns.org/he"><b><span style="font-family:"Fira Sans"">he/him</span></b></a><b><span style="font-family:"Fira Sans"">)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:5.0pt;font-family:"Fira Sans""><o:p> </o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-family:"Fira Sans"">Associate Director, Student Systems<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">Student Information Systems | Information Technology Solutions<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">University of California, Riverside<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Fira Sans""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Fira Sans"">Office: (951) 827-5132 |
</span><a href="mailto:cliff.veasey@ucr.edu"><span style="font-family:"Fira Sans"">cliff.veasey@ucr.edu</span></a><span style="font-family:"Fira Sans"">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Arial",sans-serif;color:#003DA5"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="250" height="77" style="width:2.6083in;height:.8in" id="Picture_x0020_1" src="cid:image001.png@01D93177.D77441D0" alt="ucr-logo-email">
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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