[CITL] MyAccount Enhancements Deployment

[Juan M Gonzales]

Dear CITL Members,

Please be advised of upcoming maintenance to MyAccount, taking place from 10:00 PM - 11:59 PM on Friday, April 30th, 2021.

During the maintenance window campus users should expect to be unable to access MyAccount due to a rolling disruption of service.

This planned maintenance is required to update the application. Customer service enhancements in this update include:


  *   Change the MyAccount website font as the current one used is no longer licensed by UCR.
  *   Display UCR Net ID on Setup MyAccount page.
  *   Disable the Account Maintenance options (on Admin console) for user accounts that are locked or inactive.
  *   Filter out UCR emails from the list of personal email addresses being shown to the Admin user for sending a password reset link.

The maintenance event date and time were selected to ensure minimal potential impact to campus operations and events.

To follow the status of this change, please see the TechAlert<https://techalerts.ucr.edu/pages/maintenance/5967bcc208eee84e0e0028b6/602471cf75dad0053ead174f>. If you have any questions or concerns about this maintenance event, please contact me.

In IT Together,


Juan M. Gonzales
Interim Associate Director, Campus Web Solutions
Information Technology Solutions  l  University of California, Riverside
Office: (951) 827-2530  l  juang at ucr.edu<mailto:monique.doyle at ucr.edu> l  its.ucr.edu
[UCR-ITS-Logo_Riv_signature]

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