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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
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<td style="padding:0in 0in 0in 0in;height:68.6pt">
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><img width="837" height="144" style="width:8.7166in;height:1.5in" id="_x0000_i1025" src="http://img-ak.verticalresponse.com/media/8/d/5/8d5824fd0b/dbaf88bd93/UCPath_Vertical%20response%20650x126%20Email%20Header%202.jpg?__nocache__=1" alt="UCPath_Vertical response 650x126 Email Header 2"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<div align="center">
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<h1 style="margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E75B6">To: </span>
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;font-weight:normal"> UCPath Transactors<o:p></o:p></span></h1>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E75B6">UCPath Changes & Enhancements:</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0070C0">
</span></b><span style="font-family:"Arial",sans-serif"> <span style="color:black"> October 7, 2022 – October 14, 2022</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:8.1pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-family:"Arial",sans-serif">UCPath recently implemented the changes listed below.<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#0070C0"><o:p> </o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif;color:#0070C0">Benefits<o:p></o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">Summary<o:p></o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">Date<o:p></o:p></span></b></p>
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<span style="font-family:"Arial",sans-serif;color:black">Made changes to the self-service ACA consent and ACA view 1095-C pages to comply with the IRS requirements</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:black">10/14/22</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:#0070C0">Salesforce<o:p></o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">Summary<o:p></o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">Date<o:p></o:p></span></b></p>
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<span style="font-family:"Arial",sans-serif;color:black">Updated UCPath to include content tiles related to open enrollment</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:black">10/09/22</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif;color:#2E75B6"><o:p> </o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:#2E75B6">Other Updates & Reminders: </span></b><b><span style="font-family:"Arial",sans-serif;color:#0070C0"><o:p></o:p></span></b></p>
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<span style="font-family:"Arial",sans-serif;color:black">On October 12, UCPath introduced virtual agents to its phone service. The new virtual agents can answer some common questions by phone, and over time, they will answer more questions.
</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
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<b><span style="font-family:"Arial",sans-serif;color:black">Employees calling UCPath will experience the following:<o:p></o:p></span></b></p>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">After authenticating their identity, callers will be greeted by a virtual agent
<b><o:p></o:p></b></span></p>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">The virtual agent can answer some common questions, such as questions about
<i>W-2s, paychecks, vacation and sick accruals, direct deposit, employment verification and Public Service Loan Forgiveness forms</i><b><o:p></o:p></b></span></p>
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</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Callers will also hear the average wait time to speak with an agent<i><span style="color:#0070C0"><o:p></o:p></span></i></span></p>
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<span style="font-family:"Arial",sans-serif;color:windowtext">The Internal Revenue Service (IRS) states that repayment of a payroll overpayment must occur in the same year as the overpayment. This repayment ensures that the employee's earnings and taxes for
the current year are correctly reflected in their W-2 issued in January.</span><span style="font-family:"Arial",sans-serif">
</span><span style="font-family:"Arial",sans-serif;color:windowtext">Click </span>
<span style="font-family:"Arial",sans-serif"><a href="https://sp.ucop.edu/sites/ucpc/UCPathLocationSupport/Lists/UCPC%20Announcements/DispForm.aspx?ID=715">here</a></span><span style="font-family:"Arial",sans-serif;color:windowtext"> for more information.</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
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<b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif;color:#2E75B6">Did you know?</span></b><b><span style="font-family:"Arial",sans-serif">
<span style="color:#2E75B6"> </span><span style="color:#0070C0"><o:p></o:p></span></span></b></p>
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<span style="font-family:"Arial",sans-serif">For further clarification on the recent 9/30 communication, an employee’s last date worked and termination date usually occurs on the same day. However, when it does not, the only reason the time between the last
day worked and termination date can be covered by sick and/or vacation leave is if there is an approved LOA or prior to retirement. Outside of those reasons, paid leave time cannot be used to create a bridge between the two dates.<o:p></o:p></span></p>
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<o:p> </o:p></p>
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