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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><b><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif"><img src="cid:ii_mehe8jto0" alt="A blue text on a white background
AI-generated content may be incorrect." width="135" height="41"></span></b><b><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif"></span></b></p>
<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><b><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif"> </span></b></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><b><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">August 18, 2025</span></b></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">To: </span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">UCR Emeriti and Retirees</span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">From: </span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">Central HR </span><span style="font-size:11pt;font-family:Arial,sans-serif">Retirement
Center on Behalf of Central HR Benefits Office</span><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif"></span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif">Re: </span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span style="font-size:11pt;font-family:Arial,sans-serif">RASC – Phone Lines
Partial closure on Wednesday, August 20, 2025</span><span lang="EN" style="font-size:11pt;font-family:Arial,sans-serif"></span></p>
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<p class="MsoNormal" style="margin:0in;line-height:normal;font-size:12pt;font-family:Aptos,sans-serif"><span style="font-size:11pt;font-family:Arial,sans-serif"> </span></p>
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<p style="margin-bottom:0in;margin-right:0in;margin-left:0in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">UC Office of the President announced that on <b>Wednesday,
August 20, 2025</b>, the UC Retirement Administration Service Center (RASC)
phone lines will be <b>closed from 9:00 a.m. to 12:30 p.m. Pacific Time</b> for
a department meeting. <b>Representatives will be available from 7:00 a.m. to
9:00 a.m. and again from 12:30 p.m. to 4:30 p.m. Pacific Time.<br>
<br>
</b>Normal Call Center business hours (<b>7:00 a.m. to 4:30 p.m. PT</b>) will
resume on <b>Thursday, August 21, 2025</b>.<br>
<b><br>
Contact Information:</b></span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Survivor and Beneficiary Support:</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> 1-888-825-6833</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">RASC Main Line:</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> 1-800-888-8267
(or 1-510-987-0200 for international callers)</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> </span></p>
<p style="margin:0in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">As a reminder, please refer to the menu options below when
calling to ensure the most efficient service. For example, you may select
option “1” for assistance with UC Retirement at Your Service (UCRAYS) account
unlock and password reset.<br>
<br>
<b>Menu Options:</b></span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 1</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – UC Retirement at
Your Service (UCRAYS) online access (assistance with account unlock and
password reset, provided by trusted UnifyHR partners)</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 2</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – Confirm
document(s) receipt or request a tax document</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 3</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – Survivor and
beneficiary support (or call 1-888-825-6833, voicemail available after hours)</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 4</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – Retiree health
insurance (including questions about Medicare)</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 5</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – Retirement
(including retirement questions, retirement in process, or the UC Retirement
Plan)</span></p>
<p style="margin:0in 0in 0in 0.5in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Symbol;color:black">·<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black">Option 9</span></b><span style="font-size:11pt;font-family:Arial,sans-serif;color:black"> – All other
questions</span></p>
<p style="margin:0in;font-size:12pt;font-family:"Times New Roman",serif"><span style="font-size:11pt;font-family:Arial,sans-serif"> </span></p>
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