<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"></div><h1 style="margin:12pt 0in 0in;line-height:105%;break-after:avoid;font-size:16pt;font-family:"Calibri Light",sans-serif;color:rgb(46,116,181);font-weight:normal"><img src="cid:ii_md693yq70" alt="image.jpeg" width="288" height="52"></h1>
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<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Arial,sans-serif">July 16, 2025</span></p>
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Emeriti & Retirees</span></p>
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<p class="MsoNormal" style="margin:3pt 0in 3pt 5.3pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Arial,sans-serif"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"></span></span><span style="font-family:Arial,sans-serif;font-size:11pt">UCR Retirement Center on Behalf of Central HR Benefits Office</span></p>
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<p class="MsoNormal" style="margin:3pt 0in 6pt 5.05pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-family:Arial,sans-serif"><span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"></span>UnitedHealthcare – Coverage for OneTouch diabetes testing
supplies ends <span class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"></span>08-03-2025</span></b><b><span style="font-family:Arial,sans-serif"></span></b></p>
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<p class="MsoNormal" style="margin:6pt 0in;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Arial,sans-serif">UnitedHealthcare
(UHC) has announced that, effective August 3, 2025, OneTouch® will no longer
be a preferred brand for diabetes supplies. A letter (sample attached) was
mailed the week of July 7, 2025, to the 582 UC Medicare Choice members
currently using OneTouch® supplies. UHC will also notify their network
pharmacies about this change.<br>
<br>
Beginning August 3, 2025, the preferred brands for diabetes testing supplies
will be Accu-Chek® (currently available) and Contour® (newly added). Members
who are unable to switch to one of these preferred brands may request an
exception. The following supplies will be covered at a $0 copay:</span></p>
<p class="MsoNormal" style="margin:6pt 0in;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"></p><ul><li><b><span style="font-family:Arial,sans-serif">Contour®
Products </span></b></li><ul><li>Contour®
Plus Blue meter</li><li>Contour®
Next Gen meter</li><li>Contour®
Next One meter</li><li>Contour®
Next EZ meter</li><li>Contour®
Plus test strips</li><li>Contour®
Next test strips</li></ul><li><b><span style="font-family:Arial,sans-serif">Accu-Chek®
Products </span></b></li><ul><li>Accu-Chek®
Guide Me meter</li><li>Accu-Chek®
Guide meter</li><li>Accu-Chek®
Guide test strips</li></ul></ul><p></p>
<p class="MsoNormal" style="margin:6pt 0in;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-family:Arial,sans-serif">Frequently
Asked Questions (FAQ)</span></b><span style="font-family:Arial,sans-serif"></span></p>
<p class="MsoNormal" style="margin:6pt 0in;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-family:Arial,sans-serif">What
is changing?</span></b><span style="font-family:Arial,sans-serif"> As
of August 3, 2025, OneTouch® meters and test strips will no longer be covered
as preferred diabetic supplies. The new preferred brands will be Contour® and
Accu-Chek®.<br>
<b><br>
Why is this changing?</b> UnitedHealthcare has negotiated lower pricing
for Contour® and Accu-Chek® diabetic testing supplies, allowing members
continued access to necessary supplies at no out-of-pocket cost. The only
difference members will see is the brand of their supplies.<br>
<b><br>
Will members be notified?</b> Yes. All members currently using OneTouch®
supplies will receive a letter detailing the coverage change and explaining
next steps.<br>
<b><br>
What do members need to do?</b> To maintain $0 copay coverage for meters
and test strips, members must obtain a new prescription for a Contour® or
Accu-Chek® meter and test strips from their provider. Providers may also
contact the member’s pharmacy directly with the updated prescription.</span></p>
<p class="MsoNormal" style="margin:6pt 0in;line-height:105%;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:Arial,sans-serif">Members
may continue using their current meter and test strips. Refills before August
3, 2025, are encouraged. After this date, OneTouch® products will be subject
to full retail pricing.<br>
<b><br>
Is prior authorization required?</b> No. Prior authorization is not
required for preferred products. For non-preferred or non-covered products,
members will need to request an exception.<br>
<b><br>
Can members request an exception?</b> Yes. Members or their healthcare
providers may submit a request for an exception if switching to a preferred
brand is not possible.<br>
<br>
For questions or more information, members may call UHC Customer Service
at <b>1-866-887-9533</b>, Monday through Friday, from <b>8 a.m. to
8 p.m. Pacific Time</b>, or <b>711</b> for TTY users.</span></p>
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