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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<h1><img width="161" height="49" id="Picture_x0020_1" src="cid:image001.png@01DAC160.447F3720" alt="A close-up of a sign
Description automatically generated"></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">June 18, 2024<o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="642" style="width:481.5pt;margin-left:-4.5pt;border-collapse:collapse">
<tbody>
<tr>
<td width="54" valign="top" style="width:40.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
</td>
<td width="551" valign="top" style="width:413.2pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:5.3pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">UCR Emeriti & Retirees<o:p></o:p></span></p>
</td>
<td style="border:none;padding:0in 0in 0in 0in" width="37">
<p class="MsoNormal"> </p>
</td>
</tr>
<tr>
<td width="54" valign="top" style="width:40.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
</td>
<td width="551" valign="top" style="width:413.2pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:5.3pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">UCR Benefits Office on Behalf of UC Office of the President (UCOP)<o:p></o:p></span></p>
</td>
<td style="border:none;padding:0in 0in 0in 0in" width="37">
<p class="MsoNormal"> </p>
</td>
</tr>
<tr>
<td width="54" valign="top" style="width:40.5pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">Re:<o:p></o:p></span></p>
</td>
<td width="551" valign="top" style="width:413.2pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:5.05pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">UnitedHealthcare – Chat Feature Added to Microsite<o:p></o:p></span></p>
</td>
<td style="border:none;padding:0in 0in 0in 0in" width="37">
<p class="MsoNormal"> </p>
</td>
</tr>
<tr>
<td width="642" colspan="3" valign="top" style="width:481.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif">On May 31, 2024, UnitedHealthcare (UHC) announced that they have enhanced their University of California Retiree microsite by adding a chat feature. UC Medicare Choice members can click on the “Chat now” button on
any of the microsite pages to communicate with a UHC representative from Monday to Friday, between 8:00 a.m. and 8:00 p.m. Pacific Time. This is the same chat feature that has been available on their member portal. The University of California microsite can
be viewed at: <a href="https://retiree.uhc.com/uc">https://retiree.uhc.com/uc</a>.<br>
<br>
Please note that this is an additional option to calling Customer Service at 1-866-887-9533. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif"><br>
<br>
</span><span style="font-size:10.5pt;line-height:110%;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:110%"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom:0in;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
</body>
</html>