[Ucrea] RASC ~ Delayed Open on Wednesday, November 19, 2025 at 12:30 p.m.

[Cristina Otegui]

*[image: A blue text on a white background AI-generated content may be
incorrect.]*



*November 10, 2025*

To:

UCR Emeriti and Retirees

From:

Central HR Retirement Center on Behalf of Central HR Benefits Office

Re:

RASC ~ Delayed Open on Wednesday, November 19, 2025 at 12:30 p.m.





UC Office of the President announced that on *Wednesday, November 19, 2025*,
the UC Retirement Administration Service Center (RASC) phone lines
will be *closed
from 7:00 a.m. to 12:30 p.m. Pacific Time* for a department meeting.

*Representatives will be available from 12:30 p.m. to 4:30 p.m. Pacific
Time. *Normal Call Center business hours (*7:00 a.m. to 4:30 p.m. PT*) will
resume on *Thursday, November 20, 2025*.

* Contact Information:*

·         *Survivor and Beneficiary Support:* 1-888-825-6833

·         *RASC Main Line:* 1-800-888-8267 (or 1-510-987-0200 for
international callers)



As a reminder, please refer to the menu options below when calling to
ensure the most efficient service. For example, you may select option “1”
for assistance with UC Retirement at Your Service (UCRAYS) account unlock
and password reset.

*Menu Options:*

·         *Option 1* – UC Retirement at Your Service (UCRAYS) online access
(assistance with account unlock and password reset, provided by trusted
UnifyHR partners)

·         *Option 2* – Confirm document(s) receipt or request a tax document

·         *Option 3* – Survivor and beneficiary support (or call
1-888-825-6833, voicemail available after hours)

·         *Option 4* – Retiree health insurance (including questions about
Medicare)

·         *Option 5* – Retirement (including retirement questions,
retirement in process, or the UC Retirement Plan)

·         *Option 9* – All other questions
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