[Ucrea] Navitus Rx Transition Decision Grid

[Cristina L Otegui]

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November 16, 2021
To:
UCR Emeriti & Retirees

From:
HR Benefits Office on Behalf of UC Office of the President (UCOP)

Re:
Navitus Rx Transition Decision Grid

You are being provided with the Navitus Rx Transition Decision Grid which can be used as a valuable reference guide. This grid provides a description of the different scenarios that Anthem PPO members may experience when one or more of their prescription drug(s) are affected by the change in the Pharmacy Benefit Manager from IngenioRx to Navitus Health Solutions. The Navitus Rx Transition Decision Grid can be viewed at: https://hr.ucr.edu/sites/g/files/rcwecm656/files/2021-11/navitus-transition-decision-grid-2021-1109.pdf.

The Navitus Rx Transition Decision Grid also describes how Navitus will contact its members when there are specific changes to the various scenarios in the grid.

Please continue to direct questions related to the Navitus transition to their Customer Care team at (855) 673-6504 for Non-Medicare or (866) 270-3877 for Medicare plan members-available 24/7 except Thanksgiving and Christmas.





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