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</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
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<tbody>
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<td width="764" colspan="2" valign="top" style="width:573.3pt;padding:0in 5.4pt 0in 5.4pt;height:21.55pt">
<p class="MsoNormal"><img width="183" height="70" id="Picture_x0020_2" src="cid:image001.png@01DC9432.CAB1FC50" alt="A blue text on a black background
AI-generated content may be incorrect."></p>
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<tr style="height:21.55pt">
<td width="764" colspan="2" valign="top" style="width:573.3pt;padding:0in 5.4pt 0in 5.4pt;height:21.55pt">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt">February 2, 2026<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
</td>
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<tr style="height:.2in">
<td width="97" valign="top" style="width:72.45pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt">To: <o:p></o:p></span></p>
</td>
<td width="668" valign="top" style="width:500.85pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt">Department Benefits Representatives (DBRs)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
</td>
</tr>
<tr style="height:.2in">
<td width="97" valign="top" style="width:72.45pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%">From: <o:p></o:p></span></p>
</td>
<td width="668" valign="top" style="width:500.85pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt">Central HR Benefits Office on behalf of UC Office of the President<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:.2in">
<td width="97" valign="top" style="width:72.45pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%">Re: <o:p></o:p></span></p>
</td>
<td width="668" valign="top" style="width:500.85pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt">Optum Behavioral Health – AbleTo App Replaced by Optum Virtual Behavioral Coaching for Kaiser Non‑Medicare Members</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<tr style="height:19.75pt">
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<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt">_____________________________________________________________________________________________________<o:p></o:p></span></p>
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<td width="764" colspan="2" valign="top" style="width:573.3pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt">DBRs, please share this information via your internal listserv.
<u>Do not reply to this email.</u> Please</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:.2in">
<td width="764" colspan="2" valign="top" style="width:573.3pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-size:11.0pt">send a separate email with questions to
</span></b><a href="mailto:benefits@ucr.edu"><b><span style="font-size:11.0pt">benefits@ucr.edu</span></b></a><b><span style="font-size:11.0pt">.</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt">Optum’s AbleTo behavioral health app was replaced by <a href="https://www.liveandworkwell.com/content/en/member/benefits/bh/virtual-coaching.html" target="_blank">Optum
Virtual Behavioral Coaching (VBC)</a> on January 1, 2026. This program is offered as an additional resource for Kaiser non‑Medicare members and does not change their existing benefits. VBC provides up to eight (8) no‑cost, self‑guided sessions by phone or
video to support skill‑building that helps manage stress, anxiety, and depression.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%">Notifications were emailed to AbleTo users about the transition, including instructions for creating new accounts.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%">For enrollment, new users may call <b>1‑866‑287‑1802</b> to enroll and schedule a session. Future sessions can be scheduled through the patient portal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%">Please visit <a href="https://www.liveandworkwell.com/en/member/11280" target="_blank">Optum – Live and Work Well</a> for more information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;line-height:115%"><o:p> </o:p></span></p>
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