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<div class="WordSection1">
<p class="MsoNormal"><a name="_Hlk161057670"></a><a name="_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><img width="197" height="75" id="Picture_x0020_4" src="cid:image001.png@01DB3F53.F3A3DF00" alt="A blue text on a black background
Description automatically generated"></span></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">November 22, 2024<o:p></o:p></span></span></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></span></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="729" style="width:547.0pt;margin-left:-4.5pt;border-collapse:collapse">
<tbody>
<tr style="height:19.4pt">
<td width="103" valign="top" style="width:77.6pt;padding:0in 5.4pt 0in 5.4pt;height:19.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in">
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif">To:<o:p></o:p></span></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
<td width="626" valign="top" style="width:469.4pt;padding:0in 0in 0in 0in;height:19.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in">
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif">Department Benefits Representatives (DBRs)<o:p></o:p></span></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
</tr>
<tr style="height:22.95pt">
<td width="103" valign="top" style="width:77.6pt;padding:0in 5.4pt 0in 5.4pt;height:22.95pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in">
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif">From:<o:p></o:p></span></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
<td width="626" valign="top" style="width:469.4pt;padding:0in 0in 0in 0in;height:22.95pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in">
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif">Central HR Benefits Office on behalf of UC Office of the President<o:p></o:p></span></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
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<tr style="height:22.55pt">
<td width="103" valign="top" style="width:77.6pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:22.55pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in">
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><span style="font-size:11.0pt;line-height:115%;font-family:"Arial",sans-serif">Re:<o:p></o:p></span></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
<td width="626" valign="top" style="width:469.4pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;height:22.55pt">
<p class="MsoNormal"><span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"><b><span style="font-size:11.0pt;line-height:115%">RASC – Delayed open on Monday, December 9, 2024. Opening at 12:00 p.m. until 4:30 p.m. <o:p></o:p></span></b></span></span></p>
</td>
<span style="mso-bookmark:_Hlk161058449"><span style="mso-bookmark:_Hlk161057670"></span></span>
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<span style="mso-bookmark:_Hlk161057670"></span><span style="mso-bookmark:_Hlk161058449"></span>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">DBRs, please share this information via your internal listserv.
<b><u>Do not reply to this email.</u></b> Please<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">send a separate email with questions to
</span><a href="mailto:benefits@ucr.edu"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">benefits@ucr.edu</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">.<span style="color:blue"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b> </b></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal">UCOP noted that on Monday, December 9, 2024, the UC Retirement Administration Service Center (RASC) phone lines will be closed from 7 a.m. until 12:00 p.m. so staff can attend an all-team meeting.
Representatives will be answering calls from 12:00 p.m. through 4:30 p.m. (Pacific Time). <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal">Normal business hours (7 a.m. to 4:30 p.m. PT) will resume on Tuesday, December 10, 2024. <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal">Phone Numbers:<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b>Survivor and Beneficiary Support</b>: <b>1-888-825-6833</b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"><b>RASC Main Line: 1-800-888-8267</b> (or <b>1-510-987-0200</b> for international callers)<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal">As a reminder, please refer to the menu options below when you call to ensure the most efficient service. For example, you can select option “1” for assistance with UCRAYS account unlock and
password reset.<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:normal"> <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 2 - Confirm receipt of a document(s) or request a tax document<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 3 - Survivor and beneficiary support (or call <b>1-888-825-6833</b>; voicemail is available after hours)<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 4 - Retiree health insurance (including questions about Medicare)<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:0in;line-height:normal;mso-list:l0 level1 lfo4">
Option 9 - All other questions </li></ul>
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