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<h1><img width="159" height="60" id="_x0000_i1025" src="cid:image001.jpg@01DA851C.102F3A40"><o:p></o:p></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">April 2, 2024<o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="642" style="width:481.5pt;margin-left:-4.5pt;border-collapse:collapse">
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<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
</td>
<td width="551" valign="top" style="width:413.2pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:5.3pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">Department Benefits Representatives<o:p></o:p></span></p>
</td>
<td width="37" style="width:27.8pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> </p>
</td>
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<tr>
<td width="54" valign="top" style="width:40.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
</td>
<td width="551" valign="top" style="width:413.2pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:5.3pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">UCR Central HR Benefits Office on behalf of UC Office of the President<o:p></o:p></span></p>
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<td width="37" style="width:27.8pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> </p>
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<td width="54" valign="top" style="width:40.5pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal">
<span style="font-family:"Arial",sans-serif">Re:<o:p></o:p></span></p>
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<td width="551" valign="top" style="width:413.2pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:5.05pt;line-height:normal">
<b><span style="font-family:"Arial",sans-serif">Retirement Administration Service Center Expanded Phone Hours</span></b><b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="37" style="width:27.8pt;padding:0in 0in 0in 0in">
<p class="MsoNormal"> </p>
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<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">DBRs, please share this information via your internal listservs.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="elementtoproof"><span style="font-family:"Arial",sans-serif">The UC Retirement Administration Service Center (RASC) has new hours effective April 1, 2024. RASC representatives are now available to service calls from 7 a.m. to 4:30 p.m. (PT), Monday
through Friday. The previous hours were 8:30 a.m. until 4:30 p.m. (PT), Monday through Friday. </span><span style="font-size:9.0pt"><o:p></o:p></span></p>
<p style="line-height:18.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:#333333">Phone: <b>1-800-888-8267</b> (or <b>1-510-987-0200</b> for international callers)</span><span style="font-size:9.0pt"><o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-family:"Arial",sans-serif">As a reminder, please refer to the menu options below when you call to ensure the most efficient service. For example, you can select option “1” for assistance with UCRAYS account unlock
and password reset.</span><span style="font-size:9.0pt"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 1 </span><span style="font-family:"Arial",sans-serif;color:windowtext">-
</span><span style="font-family:"Arial",sans-serif">UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)</span><span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 2 </span><span style="font-family:"Arial",sans-serif;color:windowtext">-
</span><span style="font-family:"Arial",sans-serif">Confirm receipt of a document(s) or request a tax document</span><span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 3 - Survivor and beneficiary support (or call <b>1-888-825-6833</b> from 8:30 a.m. to 4:30 p.m.; voicemail is available after hours)</span><span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 4 - Retiree health insurance (including questions about Medicare)</span><span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 5 </span><span style="font-family:"Arial",sans-serif;color:windowtext">-
</span><span style="font-family:"Arial",sans-serif">Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)</span><span style="font-size:9.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:#333333;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:15.75pt;mso-list:l0 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Option 9 </span><span style="font-family:"Arial",sans-serif;color:windowtext">-
</span><span style="font-family:"Arial",sans-serif">All other questions</span><span style="font-size:9.0pt"><o:p></o:p></span></li></ul>
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