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<p class="MsoNormal"><span style="mso-ligatures:none"><img width="159" height="60" id="_x0000_i1026" src="cid:image001.jpg@01DA3328.248E87C0"></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">December 20, 2023<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Department Benefits Representatives (DBRs)<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Central HR Benefits Office on behalf of UC Office of the President<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Re:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Navitus - Moving away from the Navitusplus app to the Navitus app January 1, 2024
</span><span style="color:#1A475F"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">DBRs, please share this information with your department via your internal listserv.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">UCOP has shared they were notified by Navitus that their current “Navitus<i>plus”</i> mobile app, which was powered by WithMeHealth, is terminating effective
January 1, 2024, and will be replaced by the Navitus app.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">The use of “Navitus<i>plus</i>” has been minimal with only 1,996 registrations since the plan’s inception. Of this total, 1,050 remain active and at most 383
members accessed the app in 2023. <o:p></o:p></span></p>
<p class="MsoNormal"><a name="_Hlk153956068"></a><a href="https://hr.ucr.edu/sites/default/files/2023-12/FINAL%20Navitus%20UC%20App%20Transition%20Member%20Letter.pdf"><span style="mso-bookmark:_Hlk153956068"><b><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">The
final explanation letter</span></b></span><span style="mso-bookmark:_Hlk153956068"></span></a><span style="mso-bookmark:_Hlk153956068"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"> was issued to the current UC PPO Plan Members
who are registered. It includes the QR code to easily download the Navitus app. <o:p></o:p></span></span></p>
<span style="mso-bookmark:_Hlk153956068"></span>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Please note a mobile app has always been available to non-Medicare members only. This will not change with this new Navitus app.
<o:p></o:p></span></p>
<p class="Default"><span style="font-family:"Arial",sans-serif;color:windowtext">Switching is easy! Just hover your phone’s camera over the QR code to download the app from the App Store or Google Play. You can use your existing ID and password and do not need
to sign up again.<o:p></o:p></span></p>
<p class="Default"><span style="mso-ligatures:none"><img border="0" width="143" height="135" id="Picture_x0020_2" src="cid:image002.png@01DA3328.248E87C0"></span></p>
<p class="Default"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Questions? Please contact Navitus customer care at
<b>1-833-837-4308</b>, 24/7, except Thanksgiving and Christmas.</span><span style="font-size:10.0pt;line-height:105%"><o:p></o:p></span></p>
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