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<h1><span style="color:#1F4E79"><img width="196" height="95" id="_x0000_i1025" src="cid:image001.png@01D9CEB5.8B126020"></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></h1>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">August 14, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;line-height:110%;font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
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<span style="line-height:110%;font-family:"Arial",sans-serif">Department Benefits Representatives<o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:110%;font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
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<span style="line-height:110%;font-family:"Arial",sans-serif">Central HR Benefits Office on behalf of the UC Office of the President<o:p></o:p></span></p>
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<span style="font-size:12.0pt;line-height:110%;font-family:"Arial",sans-serif">Re:</span><span style="font-size:11.5pt;line-height:110%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;line-height:110%;font-family:"Arial",sans-serif">Health Net – Change in Telehealth Vendor from Babylon to Teladoc</span></b><b><span style="font-size:12.0pt;line-height:110%"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#212121">_______________________________________________________________________________________
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">DBRs, please share this information with your department via your internal list serv.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Health Net has transitioned their telehealth services provider to Teladoc Health (Teladoc). Babylon, Health Net’s previous select telehealth services
provider, has ceased operations effective immediately. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Members may begin accessing Teladoc virtual visits immediately, by downloading the Teladoc mobile app, visiting their website at
</span><a href="https://urldefense.com/v3/__http:/www.teladoc.com/hn__;!!L0gOPXnDnA!NxrY3vtmUmW2hJ0Pwuh6rIw6SKBwM0Y3-vFmBpiAy2gbnTxiLmt28ANtWHjrvQps-HzNTFpMbak6F46xmnpzplcxs9um1A$"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:windowtext">www.teladoc.com/hn</span></b></a><span style="font-size:12.0pt;font-family:"Arial",sans-serif">
or calling <strong><span style="font-family:"Arial",sans-serif">1-800-TELADOC (835-2362)</span></strong> to set up an account using the temporary Access Code<b>
</b>of<b> CNCCACOM</b> to get started. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Health Net will issue notification letters to all member households once regulatory approval is received.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Health Net has updated their microsite with the new information about Teladoc. No new member ID cards will be issued. Members will receive a new ID card prior to January 1,
2024 with Teladoc information. Any ID cards generated prior to Open Enrollment (new members, replacement cards etc.) will include Teladoc information (pending regulatory approval). <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">For more information,</span><span style="font-size:12.0pt">
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif">please refer to the FAQs for
<b><u><a href="https://hr.ucr.edu/sites/default/files/2023-08/teladoc_faqs_uc_1.pdf">Faculty/Staff</a></u></b><span style="color:#2E75B6">
</span>and <b><u><a href="https://hr.ucr.edu/sites/default/files/2023-08/teladoc_faqs_postdocs_1.pdf">Postdocs,</a></u></b> and the instructions on
<b><u><a href="https://hr.ucr.edu/sites/default/files/2023-08/teladoc-how-to-register.pdf">How to Register with Teledoc</a></u></b>.
</span><o:p></o:p></p>
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