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<h1><img width="151" height="57" id="_x0000_i1026" src="cid:image001.png@01D8D24E.BDD710A0"><o:p></o:p></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">September 27, 2022<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Department Benefits Representatives (DBRs)<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
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<td width="551" valign="top" style="width:413.2pt;padding:0in 0in 0in 0in">
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<span style="font-family:"Arial",sans-serif">HR Benefits Office on behalf of UC Office of the President<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Re:<o:p></o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif">Health Net - New Member Portal replacing the Health Net Mobile App <span style="color:black"> </span></span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="xmsonormal" style="text-autospace:none"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Health Net’s new member portal went live on Monday, September 26, 2022. The portal provides improved functionality and replaces the existing Health Net Mobile App. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">UC Blue & Gold HMO plan participants may access the portal from laptops, tablets or mobile devices by visiting
<a href="https://uc.healthnetcalifornia.com/"><span style="color:windowtext">https://uc.healthnetcalifornia.com/</span></a> and click on “Register” at the top of the landing page. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Attached are sample emails and banner announcement about the new portal. A first round of emails was sent to current registered users on September 14, 2022. A second email will be sent to registered
users after the launch of the new portal <b>as a reminder that they must re-register in order to access their online account.</b> The following banner is also posted on
<a href="https://uc.healthnetcalifornia.com/"><span style="color:windowtext">https://uc.healthnetcalifornia.com/</span></a> announcing the new portal.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please refer member questions to Health Net using the number on the back of the member coverage card.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Arial",sans-serif"><img border="0" width="339" height="201" id="_x0000_i1025" src="cid:image002.png@01D8D24E.BDD710A0"></span><span style="font-size:14.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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