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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<h1><img width="192" height="73" id="Picture_x0020_1" src="cid:image001.png@01D84357.5F91B530"></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
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<td width="624" colspan="2" valign="top" style="width:6.5in;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">March 29, 2022<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<tr>
<td width="78" valign="top" style="width:58.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">To:<o:p></o:p></span></p>
</td>
<td width="546" valign="top" style="width:409.5pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">Department Benefit Representatives<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="78" valign="top" style="width:58.5pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">From:<o:p></o:p></span></p>
</td>
<td width="546" valign="top" style="width:409.5pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">HR Benefits Office on behalf of the UC Office of the President<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="78" valign="top" style="width:58.5pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">Re:<o:p></o:p></span></p>
</td>
<td width="546" valign="top" style="width:409.5pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif">Anthem - Delayed HealthEquity Claims Now Processed</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="624" colspan="2" valign="top" style="width:6.5in;border:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:-.7pt;line-height:110%">
<span style="font-family:"Arial",sans-serif">Anthem has confirmed they have resolved the
</span><a href="https://hr.ucr.edu/sites/g/files/rcwecm656/files/2022-03/3.10.22-anthem-claims-to-healthequity-delayed-since-november2021.pdf"><span style="font-family:"Arial",sans-serif">previously-communicated</span></a><span style="font-family:"Arial",sans-serif">
delayed HealthEquity claims issue:<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:35.3pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:110%;mso-list:l2 level1 lfo9">
<![if !supportLists]><span style="font-family:Symbol;color:#002060"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">HealthEquity received and processed catch-up claims that were missing since November 2021.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:35.3pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:110%;mso-list:l2 level1 lfo9">
<![if !supportLists]><span style="font-family:Symbol;color:#002060"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Anthem completed a spot-check for several members and found that the fix went through successfully.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:-.7pt;margin-bottom:.0001pt;line-height:110%">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:-.7pt;margin-bottom:.0001pt;line-height:110%">
<span style="font-family:"Arial",sans-serif">Members should call the Anthem Health Guide at (844) 437-0486 for questions related to medical benefits and claims.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:-.7pt;margin-bottom:.0001pt;line-height:110%">
<span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:-.7pt;margin-bottom:.0001pt;line-height:110%">
<span style="font-family:"Arial",sans-serif">Please contact HealthEquity at (866) 212-4729 for HSA related questions.
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;text-align:justify;line-height:110%">
<span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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