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<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<h1><img width="150" height="57" id="Picture_x0020_1" src="cid:image002.png@01D7044E.AE84D4E0"></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td width="624" valign="top" style="width:6.5in;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-family:"Arial",sans-serif">February 16, 2021<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:normal"><span style="font-family:"Arial",sans-serif">To: Department Benefits Representatives (DBRs)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:normal"><span style="font-family:"Arial",sans-serif">From: HR Benefits Office
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<span style="font-family:"Arial",sans-serif">Re: Update – UCRAYS Retirement Estimator Calculation Errors<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">On behalf of the Retirement Administration Service Center (RASC), the HR Benefits Office is providing this information as an update on additional actions RASC is taking to address calculation errors made by the retirement
estimator tool on the <a href="https://retirementatyourservice.ucop.edu/UCRAYS/Account/LoginE?ReturnUrl=%2fUCRAYS">
UC Retirement At Your Service (UCRAYS) website</a>.<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Last month RASC discovered errors were made by the retirement estimator tool. Those errors were corrected, and RASC notified affected employees whose estimates were removed or updated.<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">RASC is in the process of following up with employees who received a Personal Retirement Profile (PRP) with an inaccurate estimate of their retirement benefits.
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<span style="font-family:"Arial",sans-serif">RASC will email all employees with a discrepancy of $25 or 5% or higher. For discrepancies of $50 or more, RASC will contact employees by phone to ensure any questions are immediately answered.
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<span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Recently, there was a newly discovered systems issue to report, which was corrected on Sunday, February 14, 2021. This issue involved incorrect retirement benefits estimates for around 1,500 employees who have already
left UC. Inaccuracies in retirement estimates were on average small (most individuals had discrepancies below $25 or 5% of their retirement benefit), and were more likely to understate expected retirement benefits than overstate them.
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<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:110%"><span style="font-family:"Arial",sans-serif">To address this issue, RASC will soon:<o:p></o:p></span></p>
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</span>·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Email individuals who received a retirement benefit estimate that was overstated or understated by at least $25 or 5%<o:p></o:p></span></p>
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</span>·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Correct base estimates that are automatically generated by the system<o:p></o:p></span></p>
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</span>·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Remove customized estimates that were overstated or understated by at least $25 or 5% from individuals’ UCRAYS accounts<o:p></o:p></span></p>
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</span>·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Email individuals who received a PRP with a retirement benefit estimate overstated or understated by at least $25 or 5%,
and provide a corrected PRP<o:p></o:p></span></p>
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</span>·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Contact individuals by phone prior to sending a confirmation statement if there will be a discrepancy of $50 or more from
the estimate included with their PRP<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">On Tuesday, February 16, 2021, RASC will begin sending email communications, U.S postal service mailings and phone calls.<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif">RASC apologizes for any confusion and inconvenience that these ongoing systems issues have caused.<o:p></o:p></span></p>
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