[UCRDBR] Retirement Administration Service Center – RASC Early Closing on July 17, 2024

[Departmental Benefits Representatives]

[cid:image001.jpg at 01DAD141.0D0DD260]

July 8, 2024
To:
Department Benefits Representatives (DBRs)
From:
Central HR Benefits Office on behalf of the Retirement Administrative Service Center (RASC)
Re:
Retirement Administration Service Center – RASC Early Closing on July 17, 2024

DBRs, please share this information via your internal listserv.  Do not reply to this email.  Please
send a separate email with questions to benefits at ucr.edu<mailto:benefits at ucr.edu>.


On Wednesday, July 17, 2024, the main RASC phone line (1-800-888-8267) and the dedicated line for survivors and beneficiaries (1-888-825-6833) will close at noon (Pacific Time) to allow representatives to attend an all-team meeting.  Representatives will be available to answer calls from 7:00 a.m. to 11:59 a.m. (PT) on July 17, 2024, and will resume normal business hours (7 a.m. to 4:30 p.m.) on Thursday, July 18, 2024.

Phone: 1-800-888-8267 (or 1-510-987-0200 for international callers)

As a reminder, please refer to the menu options below when you call to ensure the most efficient service. For example, you can select option “1” for assistance with UCRAYS account unlock and password reset.

  *   Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)
  *   Option 2 - Confirm receipt of a document(s) or request a tax document.
  *   Option 3 - Survivor and beneficiary support (or call 1-888-825-6833; voicemail is available after hours)
  *   Option 4 - Retiree health insurance (including questions about Medicare)
  *   Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)
  *   Option 9 - All other questions
We apologize for any inconvenience.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/ucrdbr/attachments/20240708/b67375d5/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 3750 bytes
Desc: image001.jpg
URL: <https://lists.ucr.edu/pipermail/ucrdbr/attachments/20240708/b67375d5/attachment.jpg>