[UCParking_UCPath_Integration] Job Posting: Assistant Director @ University of California Riverside

[Debra Longazo]

Hello all,

We have posted a recruitment for the Assistant Director for Administrative Operations for Transportation and Parking Services; the job posting can be viewed here<https://irecruitportal.ucr.edu/irecruit/!Controller?action=jobs_webui.show_page&page=jobs_detail&requisition_id=24282329&profile_id=&module=jobs>. Please share with anyone you think may be interested.

>From the job posting: UC Riverside's Transportation and Parking Services is recruiting for a new Assistant Director for Administrative Operations. The Assistant Director for Administrative Operations (AD) has primary responsibility for all Transportation and Parking Services' (TAPS) business/revenue and customer facing operations (Customer Service, Adjudication, Alternative Transportation, and Marketing). The AD serves as a key member of the TAPS management team, providing managerial review, quality control and analytical support to TAPS, while actively planning and implementing strategic business objectives and continuous improvement programs that support the division's Mission, Vision and Values. The AD provides high-level analytical, technical and executive level support to the TAPS Director. This includes: providing leadership by coordinating employee policy and procedural development programs and training; establishing standards for core functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors related to serving co-workers, customers, and the overall campus community; conducting complex analysis for multiple administrative operational units to identify opportunities and developing and implementing proposals to improve effectives of parking and transportation programs; overseeing departmental financial processes, records management, and cashiering operations ensuring proper internal controls and compliance with all related UC policies and procedures and state, and local government laws and statutes; and overseeing politically sensitive projects, including the transition to license plate recognition permitting, parking-related payroll deductions, and citation adjudication, which affect and have a major impact on the campus community. The AD will also assist in the preparation and ongoing update of the Parking Demand Model and analysis of the impacts of campus growth initiatives and permit sales trends on the parking system. To perform these responsibilities, the incumbent must balance competing user needs and service issues with prudent business practices using a high degree of political acumen and have excellent communication skills, initiative, discretion, and the ability to interact with all levels of the University community. This is both a challenging and demanding position in terms of the required judgment, flexibility, sensitivity, and management expertise, as TAPS is a highly visible 24/7/365 customer service operation.





This position is open until filled with a first review of applications beginning October 2, 2021. For assurance of full consideration, applications and supporting material should be submitted by 11:59pm on October 1, 2021.

https://irecruitportal.ucr.edu/irecruit/!Controller?action=jobs_webui.show_page&page=jobs_browser&public=true&module=jobs.

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