<html><head><style>@media only screen {
.gmail-purZT-AhqUyc-II5mzb { width: 100%; }
.gmail-purZT-AhqUyc-II5mzb .gmail-purZT-AhqUyc-II5mzb { width: 100%; }
}</style><style>@media only screen and (min-width: 480px) {
.gmail-pSzOP-AhqUyc-qWD73c { width: 100%; }
.gmail-pSzOP-AhqUyc-qWD73c .gmail-pSzOP-AhqUyc-qWD73c { width: 100%; }
}</style><style>@media only screen and (min-width: 768px) {
.gmail-hJDwNd-AhqUyc-c5RTEf { width: 25%; }
.gmail-hJDwNd-AhqUyc-c5RTEf .gmail-hJDwNd-AhqUyc-c5RTEf { width: 100%; }
.gmail-hJDwNd-AhqUyc-qWD73c { width: 50%; }
.gmail-hJDwNd-AhqUyc-qWD73c .gmail-hJDwNd-AhqUyc-c5RTEf { width: 50%; }
.gmail-hJDwNd-AhqUyc-qWD73c .gmail-hJDwNd-AhqUyc-qWD73c { width: 100%; }
.gmail-hJDwNd-AhqUyc-uQSCkd { width: 100%; }
.gmail-hJDwNd-AhqUyc-uQSCkd .gmail-hJDwNd-AhqUyc-c5RTEf { width: 25%; }
.gmail-hJDwNd-AhqUyc-uQSCkd .gmail-hJDwNd-AhqUyc-qWD73c { width: 50%; }
.gmail-hJDwNd-AhqUyc-uQSCkd .gmail-hJDwNd-AhqUyc-uQSCkd { width: 100%; }
}</style><style>@media only screen and (max-width: 479px) {
.gmail-L6cTce-purZT { display: none; }
}</style><style>@media only screen and (min-width: 480px) and (max-width: 767px) {
.gmail-L6cTce-pSzOP { display: none; }
}</style><style>@media only screen and (max-width: 767px) {
.gmail-yaqOZd { padding-bottom: 0px; padding-top: 0px; }
}</style><style>@media only screen and (max-width: 767px) {
.gmail-fHaL6b { text-align: center; }
}</style><style>@media only screen and (min-width: 768px) {
.gmail-wqqOZe { display: inline-table; }
}</style><style>@media only screen and (max-width: 767px) {
.gmail-OjCsFc { padding-top: 1.5rem; }
.gmail-wHaque { padding-bottom: 1.5rem; }
}</style><style>@media only screen and (max-width: 767px) {
.gmail-dmUFtb { padding-top: 0.5rem; }
}</style><style>@media only screen and (max-width: 767px) {
.gmail-g5GTcb { padding-bottom: 0.5rem; }
}</style><style>@media only screen and (max-width: 479px) {
.gmail-CDt4Ke.gmail-duRjpb { font-size: 18pt; }
}</style><style>@media only screen and (max-width: 479px) {
.gmail-TYR86d.gmail-duRjpb { font-size: 18pt; }
}</style><style>@media only screen and (min-width: 480px) and (max-width: 767px) {
.gmail-CDt4Ke.gmail-duRjpb { font-size: 19pt; }
}</style><style>@media only screen and (min-width: 480px) and (max-width: 767px) {
.gmail-TYR86d.gmail-duRjpb { font-size: 19pt; }
}</style><style>@media only screen and (min-width: 768px) and (max-width: 1279px) {
.gmail-CDt4Ke.gmail-duRjpb { font-size: 20pt; }
}</style><style>@media only screen and (min-width: 768px) and (max-width: 1279px) {
.gmail-TYR86d.gmail-duRjpb { font-size: 20pt; }
}</style><style>@media only screen and (min-width: 1280px) {
.gmail-CDt4Ke.gmail-duRjpb { font-size: 20pt; }
}</style><style>@media only screen and (min-width: 1280px) {
.gmail-TYR86d.gmail-duRjpb { font-size: 20pt; }
}</style><style>@media only screen and (max-width: 479px) {
.gmail-CDt4Ke.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (max-width: 479px) {
.gmail-TYR86d.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 480px) and (max-width: 767px) {
.gmail-CDt4Ke.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 480px) and (max-width: 767px) {
.gmail-TYR86d.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 768px) and (max-width: 1279px) {
.gmail-CDt4Ke.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 768px) and (max-width: 1279px) {
.gmail-TYR86d.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 1280px) {
.gmail-CDt4Ke.gmail-JYVBee { font-size: 16pt; }
}</style><style>@media only screen and (min-width: 1280px) {
.gmail-TYR86d.gmail-JYVBee { font-size: 16pt; }
}</style></head><body><div dir="ltr"><div class="bcv"><div class="a6p T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 a6p" tabindex="1"><span class="bcr"></span></div></div><div class="bcC T-I" role="button" tabindex="0" style="user-select: none;"><div role="button" class="J-J5-Ji T-I T-I-ax7 bcC" tabindex="1"><span class="bcq"></span></div></div></div><div><div role="main" class="gmail-RCETm" dir="ltr" style="outline:none"><table role="presentation" cellpadding="0" cellspacing="0" border="0" class="gmail-cIGDzc" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td><!--[if mso]><table role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;" align="center" width="900"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="fixed-width-table" role="presentation" cellpadding="0" cellspacing="0" border="0" style="margin:auto;border-collapse:collapse;border-spacing:0px" align="center"><!--<![endif]--><tbody><tr><td width="100%" align="center" class="gmail-NMs6r"><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-lQAHbd" style="background-color:rgb(0,61,165);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="50%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="50%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-qWD73c gmail-Ft7HRd-AhqUyc-qWD73c gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div class="gmail-t3iYD" style="overflow:hidden"><img src="cid:ii_mgiju4fd0" alt="image" style="height: auto; display: block; width: 100%; border: 0px;" width="200" height="35"></div></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if mso]><td width="25%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="25%" style="vertical-align:top;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-c5RTEf gmail-Ft7HRd-AhqUyc-c5RTEf gmail-L6cTce-purZT gmail-L6cTce-pSzOP gmail-wqqOZe"><!--<![endif]--></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-qeLZfd" style="background-color:rgb(255,184,28);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><div id="gmail-h.z32qo47bzyfe" class="gmail-Ap4VC gmail-yMxPgf gmail-aP9Z7e" style="margin-bottom:0px"></div><h1 id="gmail-h.z32qo47bzyfe_l" dir="ltr" class="gmail-zfr3Q gmail-duRjpb gmail-CDt4Ke" style="line-height:1.2;margin:0px 0pt;padding-top:0px;padding-bottom:0px;font-size:20pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-gBYvFf gmail-C9DxTc" style="color:rgb(0,61,165);vertical-align:baseline;font-size:16pt">Faculty and staff who use a non-managed (i.e., no administrative support from IT) Mac laptop or computer to perform university work must manually allow their device to update to the latest version of the UCR Security Toolset by October 27, 2025.</span></h1></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="line-height:1.656;margin:0px 0pt 0pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;padding-left:0pt;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">Dear Colleague,</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="line-height:1.656;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;margin:12pt 0pt 0pt;padding-left:0pt;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">We are writing to provide you with an important update on the UCR Security Toolset. In August 2025, the UCR Security Toolset was upgraded. While we greatly appreciate your initial installation of the Toolset, if you have not permitted the August update, further action is now required before</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/blog/2025/09/12/uc-cybersecurity-mandate-2025-compliance-support-plan-updates" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">secure access checks</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> are fully implemented this month.</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">Faculty and staff who use a</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/uc-security-toolset#what-is-the-difference-between" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);font-family:Arial;font-weight:700;text-decoration:underline">non-managed</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700"> (i.e., no administrative support from IT) Mac laptop or computer to perform university work must manually allow their device to update to the latest version of the UCR Security Toolset by October 27, 2025. </span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">Failure to do so will result in the inability to access</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/blog/2025/09/12/uc-cybersecurity-mandate-2025-compliance-support-plan-updates" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">secure UCR resources</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> once secure access checks are implemented.</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700"> </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">As a reminder, ITS does not have administrative permissions over devices not managed by</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012086" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">ITS' Secured Device Services</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">. As a result, users of non-managed Macs are responsible for initiating and/or permitting any necessary security updates.</span></p><div id="gmail-h.pfk1lfbi3qjm" class="gmail-CobnVe gmail-yMxPgf gmail-aP9Z7e"></div><h2 id="gmail-h.pfk1lfbi3qjm_l" dir="ltr" class="gmail-zfr3Q gmail-JYVBee gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:18pt 0pt 6pt;padding:0pt;font-size:16pt;font-family:Arial;font-weight:700;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;color:rgb(0,61,165);outline:none"><span class="gmail-C9DxTc" style="color:rgb(0,61,165)">Available IT Support</span></h2><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">The following support options are available:</span></p><ul class="gmail-n8H08c gmail-UVNKR" style="list-style-type:square;margin:6px 0px 0px;padding:0px"><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:0px 0px 0px 15pt;padding-top:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.38;margin:10pt 0pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">Step-by-step instructions:</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> Detailed guidance is available in the</span><a class="gmail-XqQF9c" href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012337" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">ITS knowledge base</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">.</span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.38;margin:10pt 0pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">Cybersecurity Mandate Office Hours:</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> Attend ITS' upcoming</span><a class="gmail-XqQF9c" href="https://events.ucr.edu/event/uc-cybersecurity-mandate-office-hours-with-its" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">cybersecurity mandate office hour</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> on </span><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">October 10, 2025 at 10:00 AM</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">.</span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.38;margin:10pt 0pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">IT Support Services Stations:</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> Visit the IT Support Services stations located on the first floors of the Student Success Center and the Orbach and Rivera libraries.</span></p></li><li dir="ltr" class="gmail-zfr3Q gmail-TYR86d eD0Rn" style="margin:6px 0px 0px 15pt;padding-bottom:0px;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;font-size:12pt;color:rgb(28,28,28);text-decoration:inherit;outline:none"><p dir="ltr" role="presentation" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.38;margin:10pt 0pt 0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">BearHelp Technician Support:</span><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> Submit a support ticket at</span><a class="gmail-XqQF9c" href="http://its.ucr.edu/help" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">its.ucr.edu/help</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> to schedule one-on-one assistance with a BearHelp technician or call BearHelp at (951) 827-4848.</span></p></li></ul><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.38;margin:0pt;padding:0pt;text-indent:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">Additionally, non-managed Mac users are welcome to opt into the</span><a class="gmail-XqQF9c" href="https://its.ucr.edu/secured-device-services" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> </span><span class="gmail-C9DxTc" style="color:rgb(17,85,204);text-decoration:underline">Secured Device Services (SDS)</span></a><span class="gmail-C9DxTc" style="color:rgb(31,31,31)"> program if they prefer ITS to manage future updates.</span></p><br><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">Sincerely,</span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">Dewight Kramer </span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-style:italic">Chief Information Security Officer </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-family:Arial;font-weight:700">Robert Burg </span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31);font-style:italic">Associate Director of Campus Support </span></p><br><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">Information Technology Solutions </span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.656;margin:0pt;padding:0pt;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-align:left;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="color:rgb(31,31,31)">University of California, Riverside</span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd gmail-WxWicb" style="background-color:rgb(249,249,249);padding-bottom:0px;padding-top:0px;background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="0px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><table width="100%" cellspacing="0" cellpadding="0" border="0" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" class="gmail-MAGsDf" style="line-height:8.5px;font-size:8.5px"> </td></tr><tr><td width="100%" class="gmail-E4BYfc" style="background-color:rgb(217,217,217);line-height:2px;font-size:2px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" class="gmail-yaqOZd" style="background-color:rgb(249,249,249);background-size:cover;display:table;table-layout:fixed;width:100%;border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%"><table width="100%" style="margin:auto;max-width:800px;min-width:320px;border-collapse:collapse;border-spacing:0px" align="center"><tbody><tr><td class="gmail-hXAYtc" style="min-width:12px"></td><!--[if !mso]><!--><td data-gmail-template-mso="group-cell" width="100%" style="padding:9px 0px" class="gmail-fHaL6b"><!--<![endif]--><!--[if mso]><td width="100%"><table width="100%" style="vertical-align:top;"><![endif]--><!--[if !mso]><!--><table data-gmail-template-mso="group-table-open" width="100%" style="vertical-align:top;display:inline-table;border-collapse:collapse;border-spacing:0px" class="gmail-hJDwNd-AhqUyc-uQSCkd gmail-Ft7HRd-AhqUyc-uQSCkd gmail-purZT-AhqUyc-II5mzb gmail-ZcASvf-AhqUyc-II5mzb gmail-pSzOP-AhqUyc-qWD73c gmail-Ktthjf-AhqUyc-qWD73c gmail-sqhfed"><!--<![endif]--><tbody><tr><td width="100%" style="padding-left:9px;padding-right:9px;display:table-cell" class="gmail-OjCsFc gmail-dmUFtb gmail-wHaque gmail-g5GTcb"><table class="gmail-baZpAe" cellpadding="7px" width="100%" style="border-collapse:collapse;border-spacing:0px"><tbody><tr><td width="100%" align="center" style="word-break:break-word"><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Information Technology Solutions</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Computing & Communications Building</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">900 University Ave.</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">Riverside, CA 92521</span></p><p dir="ltr" class="gmail-zfr3Q gmail-CDt4Ke" style="background-color:transparent;border-width:initial;border-style:none;border-color:initial;line-height:1.2;margin:10pt 0pt 0pt;padding:0pt;text-align:center;font-family:Arial;font-weight:400;font-style:normal;font-variant:normal;vertical-align:baseline;text-decoration:none;display:block;text-indent:0pt;font-size:12pt;color:rgb(28,28,28);outline:none"><span class="gmail-C9DxTc" style="font-variant:normal">951-827-4848 | </span><a class="gmail-XqQF9c" href="https://its.ucr.edu/" target="_blank" style="color:inherit;text-decoration:none"><span class="gmail-C9DxTc gmail-aw5Odc" style="font-variant:normal;text-decoration:underline;color:rgb(0,61,165)">its.ucr.edu</span></a><span class="gmail-C9DxTc" style="font-variant:normal"> </span></p></td></tr></tbody></table></td></tr></tbody></table><!--[if mso]></td><![endif]--><!--[if !mso]><!--></td><!--<![endif]--><td class="gmail-hXAYtc" style="min-width:12px"></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></div></div></body></html>