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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Hello, </span><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">As you know, Information Technology Solutions (ITS) will soon deploy
</span><a href="https://its.ucr.edu/iamriverside"><span style="font-family:"Arial",sans-serif;color:#1155CC">UCR’s new identity and access management infrastructure, IAMRiverside</span></a><span style="font-family:"Arial",sans-serif;color:black">.  </span><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">ITS would like to provide Bourns College of Engineering with guidance on how to ensure proper email creation in the new system</span></b><span style="font-family:"Arial",sans-serif;color:black">.
 To provide a new user with an email on the engr.ucr.edu domain, please perform the following steps: </span><o:p></o:p></p>
<ol style="margin-top:0in;padding-inline-start:48px" start="1" type="1">
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<span style="font-family:"Arial",sans-serif">Before submitting a ticket to the shared service center (which enters the individual into UCPath), create an account for the individual in IAMRiverside (iamriverside.ucr.edu - please note URL will not be live until
 after successful deployment). <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">To create an account for a new user, follow the steps provided in the
<a href="https://its.ucr.edu/iamriverside#knowledge"><span style="color:#1155CC">available knowledge resources</span></a> on
<a href="https://o365ucr.sharepoint.com/:b:/t/ITSResources/Ed4Wv1AMjfpNu0XnuTexSYQBVWZXtLrx4jfSRf_bta9GgA">
<i><span style="color:#1155CC">How to Request the Creation of a NetID</span></i></a><i>.
</i><b>Note: When asked to select an email option, be sure that no option is selected.</b><i> </i><o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">Ensure that the ‘supervisor’ or ‘sponsor’ associated with the request follows the steps in the
<a href="https://o365ucr.sharepoint.com/:b:/t/ITSResources/EXtE9OWtgI9OmyEiF7Ty_FIBfHerycL3Rr2W_ATuG7Ob1Q">
<i><span style="color:#1155CC">Approval Process for Account and Policy Requests</span></i></a> knowledge resource. <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">Once the request is processed and the account is created, a NetID will be assigned to the user. <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">Follow the steps in the <a href="https://o365ucr.sharepoint.com/:b:/t/ITSResources/EcbEe4lwkyNLvQbejkoODeIBo-L6T8kRIQQZCX2oWfbT6g">
<i><span style="color:#1155CC">How to Manage User Profiles</span></i></a> knowledge resource. Update the user’s email information to reflect the ‘<a href="mailto:NetID@engr.ucr.edu"><span style="color:#1155CC">NetID@engr.ucr.edu</span></a>’ email address. <o:p></o:p></span></li></ol>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">If you experience issues with this guidance, please
</span><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false"><span style="font-family:"Arial",sans-serif;color:#1155CC">submit a ticket</span></a><span style="font-family:"Arial",sans-serif;color:black"> to request assistance
 from the ITS Identity and Access Management team. For additional information about IAMRiverside, please visit
</span><a href="https://its.ucr.edu/iamriverside"><span style="font-family:"Arial",sans-serif;color:#1155CC">https://its.ucr.edu/iamriverside</span></a><span style="font-family:"Arial",sans-serif;color:black">.  </span><o:p></o:p></p>
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<span style="font-family:"Arial",sans-serif;color:black">Sincerely,   </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5">IAMRiverside Project Team<br>
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555">Information Technology Solutions<br>
University of California, Riverside<br>
</span><a href="https://its.ucr.edu/iamriverside"><span style="font-family:"Arial",sans-serif;color:#1155CC">https://its.ucr.edu/iamriverside</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#393B41"><img border="0" width="288" height="53" style="width:3.0in;height:.552in" id="Picture_x0020_1" src="cid:image003.png@01D9567E.D46BC180" alt="UCR-ITS-Logo_Riv_signature"></span><span style="color:#393B41"><o:p></o:p></span></p>
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