<div dir="ltr">Dear Slack Owner, <br><br>We are reaching out because you have been identified as an owner of a Slack workspace instance at UC Riverside. We are pleased to inform you that UCR Information Technology Solutions has recently procured an enterprise license agreement with Slack, referred to as an Enterprise Grid. As a result, your workspace will be integrated into this enterprise license.<br><br>Slack’s Enterprise Grid is designed to house unlimited workspaces that are connected within the container of our University. This provides the following benefits: <br><ul><li>Importantly, it enables ITS to provide greater security and ensure policy compliance, which in turn better protects both users and the University </li><li>It connects the resources and knowledge of UC Riverside while providing the freedom to create exclusive workspaces for departments, classes, committees, etc.</li><li>It provides a singular collaboration tool that connects all members of our campus community (staff, faculty, and students)</li><li>It offers robust API to connect with other tools, such as Google Drive, OneDrive, and ServiceNow</li><li>It provides message and file retention beyond 90 days</li><li>Last but certainly not least, the Slack Enterprise Grid means individual units no longer have to pay for licenses </li></ul><br>As mentioned, existing UCR workspaces will need to be migrated to the new Enterprise Grid. To help ensure a smooth migration of your Slack workspace, <b>we ask that you schedule your migration by contacting ITS Manager of Systems Engineering Okey Uchendu at <a href="mailto:okey.uchendu@ucr.edu">okey.uchendu@ucr.edu</a>.</b> Please email Okey your availability, as well as any questions or concerns you may have about the migration. <br><br><b>Your response is kindly requested by Monday, November 21, 2022. </b><br><br>Enabling Your Continued Success, <br><div><br></div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="line-height:106%"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">Information
Technology Solutions</span></p>
<p class="MsoNormal" style="line-height:106%"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">University of
California, Riverside</span></p>
<p class="MsoNormal" style="line-height:106%"><a href="https://its.ucr.edu/" target="_blank"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">ITS.UCR.EDU</span></a></p>
<p class="MsoNormal"></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#cc0000"><br></span></b></p><p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#cc0000">Please Note: This email account is not monitored by ITS
staff. If you require technical support, please take one of the following
actions:</span></b><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif"> </span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal"><font face="Arial, sans-serif"><span style="font-size:10px">Visit <a href="https://its.ucr.edu/">ITS.UCR.EDU</a> to submit a support ticket, request a service, browse the knowledge base, download software, and find additional IT resources.</span></font></li>
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif">For live support,
you can contact the BearHelp helpdesk during normal business hours (M-F,
8am-5pm) at 951-827-4848 </span><span style="font-family:"Arial",sans-serif"> </span></li>
</ul></div></div></div>