<div dir="ltr"><p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">Dear User,</span></p><p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">Our usage metrics indicate that you use
Skype regularly.</span></p>
<p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">Please
be advised that after December 31, 2021, you will no longer be able to log into
Skype for Business, as this service is being retired.</span></b><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"> The recommended
replacement tool is Microsoft Teams, which supports chat, calls, videoconferencing,
document sharing, and other collaborative features.</span></p>
<p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">To begin using Microsoft Teams, visit </span><a href="https://teams.microsoft.com" style="color:rgb(5,99,193)"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif">https://teams.microsoft.com</span></a><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">. You can run Teams via
web browser or via application by installing the desktop client or smartphone
application. Additional guidance is available in the <a href="https://ucrsupport.service-now.com/ucr_portal/?id=kb_article&sys_id=ae34d6441b42f8909c0b844fdd4bcb76" style="color:rgb(5,99,193)">IT
Knowledge Base</a> at <a href="http://kb.ucr.edu">kb.ucr.edu</a>. </span></p>
<p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">What
will happen to all my Skype for Business data (e.g., contacts, conversation
history, etc.)?</span></i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"><br>
Your Skype for Business information will be available as follows:</span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:0in 0in 2pt 38.4pt;text-align:justify;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"></p><ul><li><span style="color:rgb(13,13,13);font-family:"Segoe UI",sans-serif;font-size:10pt">Your past conversations, calls, and voicemails can be viewed
from your Conversation History folder in Outlook</span></li><li><span style="color:rgb(13,13,13);font-family:"Segoe UI",sans-serif;font-size:10pt">Your Skype for Business contacts will be available in Teams
under the Calls tab</span></li><li><span style="color:rgb(13,13,13);font-family:"Segoe UI",sans-serif;font-size:10pt">Your Skype for Business meetings can be accessed from your
Outlook calendar or from the Meetings tab in Teams</span></li></ul><p></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"> </span></p>
<p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">What
will happen to my Skype for Business meetings?</span></i></p>
<p class="MsoNormal" style="line-height:normal;margin:0in 0in 10pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">You will still be able to join or host
any pre-scheduled Skype for Business meetings, but all new meetings will be
scheduled in Teams. You can also
reschedule any of your Skype for Business meetings as a Teams meeting to
simplify the number of tools you need to use. </span></p>
<p style="margin:0in 0in 6pt;font-size:12pt;font-family:"Times New Roman",serif"><b><i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">What action do I need to
take?</span></i></b><i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"> <br>
</span></i><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">Begin
using Microsoft Teams as your primary tool for chat, meetings, calls, and other
virtual collaboration. Resources available to you include: </span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:0in 0in 2pt 0.5in;text-align:justify;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"></p><ul><li><span style="color:rgb(13,13,13);font-family:"Segoe UI",sans-serif;font-size:10pt">UCR’s </span><a href="https://ucrsupport.service-now.com/ucr_portal/?id=kb_article&sys_id=baa534b31ba8f45063c62fc02a4bcbd5" style="font-family:"Segoe UI",sans-serif;font-size:10pt;color:rgb(5,99,193)">Microsoft
Teams Introduction</a></li><li><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">Microsoft’s </span><a href="https://aka.ms/qs" style="color:rgb(5,99,193)"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">QuickStart guide</span></a><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"> </span></li><li>Microsoft’s <a href="https://support.office.com/teams" style="color:rgb(5,99,193)"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)">online training</span></a></li><li>Microsoft’s <a href="https://aka.ms/teamslivetraining" style="color:rgb(5,99,193)"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif">Teams Live
Training</span></a></li></ul><p></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 2pt 0.5in;text-align:justify;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"></span></p>
<p class="MsoNormal" style="margin:0in 0in 2pt;text-align:justify;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Segoe UI",sans-serif;color:rgb(13,13,13)"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 10pt;line-height:115%;font-size:11pt;font-family:Calibri,sans-serif">Thank you for your attention to this upcoming change. </p>
<p class="MsoNormal" style="margin:0in 0in 10pt;line-height:115%;font-size:11pt;font-family:Calibri,sans-serif"><span style="color:black">In IT Together, </span></p><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="line-height:106%"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">Information
Technology Solutions</span></p>
<p class="MsoNormal" style="line-height:106%"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">University of
California, Riverside</span></p>
<p class="MsoNormal" style="line-height:106%"><a href="https://its.ucr.edu/" target="_blank"><span style="font-size:9.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#003da5">ITS.UCR.EDU</span></a></p>
<p class="MsoNormal"></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#cc0000"><br></span></b></p><p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#cc0000">Please Note: This email account is not monitored by ITS
staff. If you require technical support, please take one of the following
actions:</span></b><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif"> </span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b" target="_blank">Submit a support ticket</a> if you need to report an IT
problem </span></li>
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal/?id=ucr_sc_home" target="_blank">Submit a request</a> for an IT project, service, or
service enhancement </span></li>
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_view2&kb=de6fdb4d37800f00a2e983dcb3990e7b" target="_blank">Browse the ITS Knowledge Base</a> for self-help
articles </span></li>
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif"><a href="https://ucrsupport.service-now.com/ucr_portal?id=sc_category&catalog_id=3a53ea7e1b691c10eab58734ec4bcba0" target="_blank">Browse and download course software</a> from the Student
Software Catalog </span></li>
<li class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif">For live support,
you can contact the BearHelp helpdesk during normal business hours (M-F,
8am-5pm) at 951-827-4848 </span><span style="font-family:"Arial",sans-serif"> </span></li>
</ul></div></div></div>