From tech-bulletin at lists.ucr.edu  Thu May 14 10:28:05 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Thu, 14 May 2026 10:28:05 -0700
Subject: [Campus Notice] Reminder: Action Needed to Maintain Admin VPN
 Portal Access
Message-ID: <mailman.19217.1778779850.2010978.tech-bulletin@lists.ucr.edu>

[image: image]

Dear ITS Staff,

Prior to May 17, 2026, ITS Admin VPN users will need to update their Cisco
Secure Access (Anyconnect) VPN portal from vpn.ucr.edu to
vpn.ucr.edu/adminvpn to use the ?netid-admin? elevated access. This change
is required following the migration of ITS Admin VPN clients to the new
Admin VPN, because the SAML integration for Duo does not currently sync
netid-admin accounts.
[image: Cisco Secure Client AnyConnect VPN interface displaying
"vpn.ucr.edu/adminvpn" on the dropdown box with a "Connect" button on the
side.]

Please note that you will need to reconnect to the Admin VPN. You will see
?VPN_AdminVPN_Profile? returned when your client successfully authenticates.
[image: Cisco Secure Client interface displaying "VPN_AdminVPN_Profile"
with "Accept" and "Disconnect" buttons.]
VPN Migration Reminders

   -

   The Admin VPN migration took place in support of the upcoming migration
   of campus VPNs to SAML for Duo multi-factor authentication. The campus VPN
   migration is happening on May 17.



   -

   Both vpn.ucr.edu and vpn.ucr.edu/adminvpn will continue to work until
   May 17. After the campus VPNs migrate to SAML on May 17, only
   vpn.ucr.edu/adminvpn will work and ITS Admin users will no longer be
   able to authenticate to vpn.ucr.edu with their netid-admin credentials.



   -

   For more information on accessing the new Admin VPN portal, please read
   the ?Accessing the ITS Admin VPN Portal? IT knowledge article
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012441>
   .

IT Support

If you experience any VPN or network connectivity issues outside of the
maintenance window, please submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=What%20type%20of%20connection%20are%20you%20having%20trouble%20with%20-%20VPN%20connection%20issue>
or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00
pm.


Sincerely,

Jeremy Fisher

Executive Director of Infrastructure



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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From tech-bulletin at lists.ucr.edu  Mon May 18 10:30:41 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Mon, 18 May 2026 10:30:41 -0700
Subject: [Campus Notice] New Campus VPN Authentication Experience
Message-ID: <mailman.20099.1779125572.2010978.tech-bulletin@lists.ucr.edu>

[image: image]
The new campus VPN authentication experience requires Highlanders to use
Duo MFA?s secure options.

Dear Highlander,

Following Information Technology Solutions? security enhancement
<https://insideucr.ucr.edu/scotmemos/2026/05/04/new-campus-vpn-authentication-experience-starting-may>
on the campus Virtual Private Network (VPN), Highlanders are now required
to authenticate their VPN access using Duo MFA?s secure options. In other
words, Highlanders will no longer enter "1" to receive a simple push
notification for approval; they will need to use a secure method (e.g., a
3-digit code sent to their Duo app, touch ID, etc.).

Highlanders using the campus VPN, Cisco Secure Access (AnyConnect), will be
prompted to verify their identity using Duo Universal Prompt, the same Duo
multi-factor authentication method(s) they use for other secure UCR
resources such as email.

Please note that all active VPN sessions were disconnected while ITS
performed the enhancement. As a result, all campus VPN users will need to
reauthenticate to maintain their VPN access. For step-by-step guidance on
reconnecting to the campus VPN, please refer to the IT knowledge article
<https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011142>
.

If you experience any VPN or network connectivity issues outside of the
maintenance window, please submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=sc_cat_item&sys_id=c7ed7b211b2c9510609f86e9cd4bcbba&group=df62cbd137d58b00bb5427d2b3990e44&selection=What%20type%20of%20connection%20are%20you%20having%20trouble%20with%20-%20VPN%20connection%20issue>
or call BearHelp at (951) 827-4848 Monday through Friday, 8:00 am to 5:00
pm.


Sincerely,

Jeremy Fisher

Executive Director of Infrastructure



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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From tech-bulletin at lists.ucr.edu  Mon May 18 13:47:05 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Mon, 18 May 2026 13:47:05 -0700
Subject: [Campus Notice] New BCOE VPN Authentication Experience
Message-ID: <mailman.20264.1779137339.2010978.tech-bulletin@lists.ucr.edu>

[image: image]
The new BCOE VPN authentication experience requires Highlanders to use Duo
MFA?s secure options.

Dear Highlander,

Following Information Technology Solutions? security enhancement
<https://insideucr.ucr.edu/scotmemos/2026/05/04/new-campus-vpn-authentication-experience-starting-may>
on the campus Virtual Private Network (VPN), Highlanders are now required
to authenticate their VPN access using Duo MFA?s secure options. In other
words, Highlanders will no longer enter "1" to receive a simple push
notification for approval; they will need to use a secure method (e.g., a
3-digit code sent to their Duo app, touch ID, etc.).

Highlanders using the BCOE VPN (vpn.ucr.edu/bcoe) will be prompted to
verify their identity using Duo Universal Prompt, the same Duo multi-factor
authentication method(s) they use for other secure UCR resources such as
email.

Please note that all active VPN sessions were disconnected while ITS
performed the enhancement. As a result, all BCOE VPN users will need to
reauthenticate to maintain their VPN access. For step-by-step guidance on
reconnecting to the BCOE VPN, please refer to the IT knowledge article
<https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012445>
.

If you experience any VPN or network connectivity issues outside of the
maintenance window, please contact bcoesystems at ucr.edu to request IT
support.


Sincerely,

Jeremy Fisher

Executive Director of Infrastructure

Information Technology Solutions

Tom Gregory

Systems Administrator and Director of IT

Bourns College of Engineering



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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From tech-bulletin at lists.ucr.edu  Mon May 18 16:44:31 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Mon, 18 May 2026 16:44:31 -0700
Subject: [Campus Notice] Action Required: Return Loan2Learn Device by June
 15, 2026
Message-ID: <mailman.20367.1779148038.2010978.tech-bulletin@lists.ucr.edu>

[image: image]
UCR's Loan2Learn program is ending in June 2026. Please return your loaner
device to ITS on or before June 15.

Dear Highlander,

I regret to inform you that UC Riverside?s Loan2Learn program will not
continue beyond the Spring 2026 quarter. As such, please return your loaner
device to Information Technology Solutions (ITS) on or before June 15, 2026.

You may drop off your device at the Computing & Communication Center
<https://campusmap.ucr.edu/?id=2106#!m/905411?share> behind Parking Lot 9.
Drop offs are accepted Monday to Friday, 8:00 am to 5:00 pm. You may also
return your loaner device to Student Technology Services at the Watkins
2111 and 2117 Computer Labs. We are open Monday through Friday from 7:30 am
to 10:00 pm.

Since 2020, the Loan2Learn program has been instrumental in providing UCR
students equitable access to technology. However, the original funding for
Loan2Learn has ended and the hardware allocated for the program has aged
and will be out of warranty by June 2026. As a result, the Loan2Learn
program will end in June 2026, and all devices will be retired.
Student Technology Alternatives

UCR is committed to ensuring that all students have access to the
technology they need to succeed. The good news is, the university and the
surrounding Riverside community offer other ways to bridge the digital
divide. These options include free on-campus resources, purchasing and
financial assistance, and community programs for low-income residents and
students. For more details on these resources and programs, please read the ITS
Blog
<https://its.ucr.edu/blog/2026/05/15/its-sunsets-loan2learn-program-and-provides-alternative-resources-highlanders>
and the Student Technology Resources knowledge article
<https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012446>
.

We are grateful for the opportunity to serve you through the Loan2Learn
program, and we wish you the best in your academic endeavors.


Sincerely,

Lily Barger

Director of Campus Support



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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From tech-bulletin at lists.ucr.edu  Wed May 20 09:37:37 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Wed, 20 May 2026 09:37:37 -0700
Subject: [Campus Notice] =?utf-8?q?You=E2=80=99re_Invited_to_the_Slack_Wo?=
	=?utf-8?q?rkspace_Owners_Quarterly_Meeting?=
Message-ID: <mailman.21216.1779295256.2010978.tech-bulletin@lists.ucr.edu>

[image: image]

Dear UCR Slack Workspace Owners,



You are invited to the Spring 2026 meeting of the UCR Slack Workspace
Owners Community, happening on May 27, 2026, from 2:30 PM to 3:00 PM via
Zoom (join the virtual meeting
<https://ucr.zoom.us/j/96000468116?pwd=Ca5L3YcowCWyXKphUUjjWFcAYegDdq.1>).

Alternatively, you may copy and paste the Zoom Meeting link into your web
browser:
https://ucr.zoom.us/j/96000468116?pwd=Ca5L3YcowCWyXKphUUjjWFcAYegDdq.1



At this meeting we will:

   -

   Discuss the following:
   -

      Activity Hub Updates
      -

      Sharing Slack Connect Files
      -

      Converting Single-Channel to Multi-Channel Guests
      -

      Editing Attachments
      -

      Custom File Sections (Coming Soon)
      -

   Address any questions or concerns related to Slack



If you are interested in joining, please consider adding this event to your
calendar. We look forward to your participation!



Sincerely,



Tulga Erarslan

Lead Student Systems Analyst



Sharon Kidwell

Learning Systems Analyst



Information Technology Solutions

Computing & Communications Building

900 University Ave.

Riverside, CA 92521

951-827-4848 | its.ucr.edu
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From tech-bulletin at lists.ucr.edu  Fri May 29 10:51:13 2026
From: tech-bulletin at lists.ucr.edu (UCR Information Technology Solutions)
Date: Fri, 29 May 2026 10:51:13 -0700
Subject: [Campus Notice] =?utf-8?q?What=E2=80=99s_New_With_GSMS=3A_Employ?=
 =?utf-8?q?ment_Module_Features?=
Message-ID: <mailman.24371.1780077155.2010978.tech-bulletin@lists.ucr.edu>

[image: image]

Dear Colleague,

In our last communication, we introduced the next phase of the Graduate
Student Management System (GSMS) project <https://graduate.ucr.edu/gsms>,
the Employment Module. We are pleased to share that the testing phase is
progressing well. User acceptance testing (UAT) is underway, and we are
working closely with representatives from each college and school to
validate that the system meets business requirements and works as intended
in real-world scenarios.

Additionally, we are developing the training materials for the GSMS
Employment Module. Please keep an eye out for the training schedule, which
will be announced in the coming weeks.
GSMS Employment Module: What?s In it For You?

The GSMS Employment Module centralizes and automates graduate student
hiring and application management. Not only does it streamline processes
across campus, it also improves data visibility for creating positions and
offers.

The GSMS Employment Module has four key features: Eligible Students,
Positions, Offer Management, and Application Management. System permissions
are role-based. Documentation will be provided for all users to familiarize
themselves with the GSMS navigation.

We will continue to share more as we refine and test the module?s features
and functionalities. If you have questions or concerns about the GSMS
initiative, please email the project team at gsmsfeedback at ucr.edu.


Sincerely,

Lidia Kos

Vice Provost and Dean of Graduate Studies

Graduate Division

Teri Eckman

Executive Director for Campus Enterprise Applications

Information Technology Solutions
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