[Campus Notice] Action Required: Multi-Factor Authentication is Coming to UCR Email Resources

[UCR Information Technology Solutions]

Key Takeaways:

   -

   Beginning December 2, 2024, multi-factor authentication (MFA) will be
   required on your UCR email account to help ensure UCR meets new UC
   information security requirements
   <https://its.ucr.edu/cybersecurity-mandate-2025> by the deadline, as
   mandated by the UC President.
   -

   This change means that every time you log into secure UCR resources,
   including your email, you will be required to verify your identity with a
   personal device.
   -

   Enroll in MFA now to continue accessing your UCR email account come
   December 2024. Once the change is applied, you will need to authenticate
   your login upon signing in to a secure UCR resource.


Dear Highlander,

You are receiving this notice because you may be affected by a planned
security update for UC Riverside email resources. In direct response to the UC
Cybersecurity Mandate <https://its.ucr.edu/cybersecurity-mandate-2025>, UCR
is further securing its email resources by implementing multi-factor
authentication (MFA) on all accounts. The change will happen December 2,
2024.
What This Change Means for You

Identity verification via MFA will be added as an extra layer of security
on your UCR email account. This means that every time you log into email
and other secure UCR resources, you will be required to authenticate your
login with a registered personal device.
Action is Required

It is necessary to enroll your devices (e.g., smartphone, tablet) in MFA so
you can authenticate your login and continue to access secure campus
resources, including your UCR email account. To initiate your MFA
enrollment, follow these steps:

   1.

   Visit its.ucr.edu/mfa-enrollment and enter your UCR NetID and password
   to sign in.
   2.

   After logging in through CAS, you will be prompted to proceed to
   MyAccount to complete your MFA enrollment. Click “Continue” to be
   redirected to MyAccount.
   3.

   Follow the instructions in the ITS knowledge article
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0010310>
   beginning in Step 2 to complete your MFA enrollment.



If you believe you have received this email by mistake because you already
use MFA to access your UCR email account, please disregard this message. If
you have questions or concerns about the upcoming change, please call
BearHelp support at (951) 827-4848.

We appreciate your partnership as UCR strengthens its information security.
Implementing robust MFA on all accounts is one of the key steps in UCR’s
security plan to meet the new UC-wide cybersecurity requirements. To learn
more about these requirements and the role you play in helping us better
protect our campus, please visit the UC Cybersecurity Mandate 2025 webpage
<https://its.ucr.edu/cybersecurity-mandate-2025>.


Sincerely,

Dewight F. Kramer

Chief Information Security Officer

Sureyya Tuncel

Identity and Access Management Manager


On Mon, Oct 28, 2024 at 9:38 AM UCR Information Technology Solutions <
its at ucr.edu> wrote:

> Key Takeaways:
>
>    -
>
>    Beginning December 2024, multi-factor authentication (MFA) will be
>    required on your UCR email account to help ensure UCR meets new UC
>    information security requirements
>    <https://its.ucr.edu/cybersecurity-mandate-2025> by the deadline, as
>    mandated by the UC President.
>    -
>
>    This change means that every time you log into secure UCR resources,
>    including your email, you will be required to verify your identity with a
>    personal device.
>    -
>
>    No action is needed yet. However, once the change is applied, you will
>    be prompted to enroll in MFA upon logging into a secure UCR resource.
>
>
> Dear Highlander,
>
> In direct response to the UC Cybersecurity Mandate
> <https://its.ucr.edu/cybersecurity-mandate-2025>, UCR is further securing
> its email resources by implementing multi-factor authentication (MFA) on
> all accounts. This change will commence the first week of December.
> What This Change Means for You
>
> Identity verification via MFA will be added as an extra layer of security
> on your UCR email account. This means that every time you log into email
> and other secure UCR resources, you will be required to authenticate your
> login with a registered personal device.
>
> The change will be applied to your account the first week of December. Upon
> logging into a secure UCR resource for the first time after the change is
> applied, you will be prompted to enroll in MFA and register a personal
> device. Step-by-step instructions will be provided at that time.
>
> If you believe you have received this email by mistake because you already
> use MFA to access your UCR email account, please disregard this message.
>
> We appreciate your partnership as UCR strengthens its information
> security. Implementation of robust MFA on all accounts is one of the key
> steps in UCR’s security plan to meet the new UC-wide cybersecurity
> requirements. To learn more about these requirements and the role you play
> in helping us better protect our campus, please visit the UC
> Cybersecurity Mandate 2025 webpage
> <https://its.ucr.edu/cybersecurity-mandate-2025>.
>
>
> Sincerely,
>
> Dewight F. Kramer
>
> Chief Information Security Officer
>
> Sureyya Tuncel
>
> Identity and Access Management Manager
>
>
>
>
>
> This email account is not monitored by ITS staff. If you require technical
> support, please take one of the following actions:
>
>
>    - Visit the ITS website at its.ucr.edu to find self-help articles,
>    submit and track support tickets, request IT services, and more.
>    - For live support, you can contact the BearHelp helpdesk at
>    951-827-4848 from Monday to Friday, 8:00am to 5:00pm.
>    - If you suspect you received a phishing email, please report it using
>    PhishAlarm <https://its.ucr.edu/phishalarm>.
>
>
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