[Campus Notice] Your UCR R’Mail Account Will Be Deleted on September 9, 2024

[UCR Information Technology Solutions]

Good afternoon,

We are writing to inform you that your UCR R’Mail (Google) account will be
deleted on September 9, 2024. This change is taking place as part of
the storage
reclamation process
<https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
UCR must undergo to comply with Google’s newly imposed storage restrictions
for higher education.

Your R’Mail account includes Gmail, Drive, Calendar, Photos, and associated
services, such as Google Cloud Platform (GCP). All account data—including
emails, attachments, files, documents, photos, GCP projects, etc.—will
be permanently
deleted upon account deletion.

You are encouraged to back up any data or emails that you wish to retain
prior to the deletion of your UCR R’Mail account, which will take place on
September 9, 2024. Please refer to this Knowledge Base article
<https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sys_id=70cb90a11b576950453e7592cd4bcbd9>
for step-by-step instructions on how to download your data using Google
Takeout. If you are storing UCR data (especially research data), please
transfer ownership of these files/folders to an individual with an active
University role (e.g., a faculty or staff member). Alternatively, move
collaborative files/folders to a shared Google Drive managed by individuals
with active University roles. Visit the following resources for
step-by-step instructions:


   -

   How to transfer file ownership in Google
   <https://support.google.com/drive/answer/2494892?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Open%20a%20Google%20Docs%2C%20Sheets,Transfer%20ownership.>
   -

   How to move files from My Drive to a Shared Drive
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012156>


You have received this message because our records indicate that you no
longer qualify for a UCR account. If you believe you have received this
email in error because you are a current faculty, staff, or student
(actively enrolled in courses at UCR), or you are an alumni (obtained a
degree from UCR), retiree, or emeriti, please submit a ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_guest_ticket> or
contact ITS at (951) 827-4848 from Monday to Friday, between 8:00 am to
5:00 pm.


Sincerely,

Information Technology Solutions

University of California, Riverside

ITS.UCR.EDU <https://its.ucr.edu/>





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ucr.edu/pipermail/tech-bulletin/attachments/20240826/dc29410e/attachment.html>