[Campus Notice] Upcoming Changes to Storage, Email, and Calendar Services

[UCR Information Technology Solutions]

UCR Affiliate,

Microsoft and Google have announced they are moving away from unlimited and
low-cost online storage offerings, significantly altering storage models
for higher education institutions like UC Riverside.

As a result, UCR must make changes to its Microsoft and Google services to
ensure the University’s storage needs continue to be met in a fiscally
responsible way.

*How does this affect me?*

   -

   Academic and non-academic affiliates will retain access to Google
   Workspace storage services (R’mail, Drive, Photos, etc.); however, you
   will need to adhere to the new Google Workspace storage quota
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012115&sys_kb_id=fcae89fb1b662550453e7592cd4bcb74&spa=1>
   of 100 GB by June 1, 2024. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
   -

      This change does not affect UCR's recent partnership
      <https://cloud.google.com/blog/topics/public-sector/pioneering-agreement-google-cloud-and-uc-riverside-launch-new-model-research-access>
      with Google to advance enterprise infrastructure and research computing
      (Google Cloud Platform, or GCP) services at UCR.
      -

      Faculty and researchers should note that if their research and
      teaching data exceed the quota, ITS will contact them directly
to identify
      options and ensure their storage needs are met.
      -

   Affiliates currently utilizing Microsoft O365 storage services (Outlook,
   SharePoint, OneDrive, etc.) should be advised that changes to O365 services
   are forthcoming, and action may be required to reduce storage to meet new
   storage quotas. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>

   -

   These new storage quotas affect alumni, and alumni account cleanup is
   currently underway. If an alumnus shared files with you, it is
crucial to take
   steps now
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012172&sys_kb_id=6d5983701b4abd5063c62fc02a4bcb0c&spa=1>
   to save any data you wish to keep. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>


Up-to-date information about these license changes and the anticipated user
experience can be found on the ITS blog
<https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
. If any action is needed on your part, you will receive an email from ITS
with guidance.



I appreciate that this update arrives amidst a period of notable and
diverse transformations for the University. I want to assure you that ITS
is committed to providing maximum transparency and support to our campus
community as we navigate this transition.


Sincerely,

*Matthew Gunkel *

Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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