[Campus Notice] Upcoming Changes to Storage, Email, and Calendar Services

[UCR Information Technology Solutions]

UCR Staff,

Microsoft and Google have announced they are moving away from unlimited and
low-cost online storage offerings, significantly altering storage models
for higher education institutions like UC Riverside.

As a result, UCR must make changes to its Microsoft and Google services to
ensure the University’s storage needs continue to be met in a fiscally
responsible way.

*How does this affect me?*

   -

   Staff will retain access to Google Workspace storage services (R’mail,
   Drive, Photos, etc.); however, they will need to adhere to the new
   Google Workspace storage quota
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012115&sys_kb_id=fcae89fb1b662550453e7592cd4bcb74&spa=1>
of
   100 GB by June 1, 2024. It should be noted that this quota affects very
   few staff. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
   -

   As Microsoft O365 is currently the primary storage service for staff,
   staff should be advised that changes to O365 services (Outlook, SharePoint,
   OneDrive, etc.) are forthcoming, and action may be required to reduce
   storage to meet new storage quotas. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>

   -

   These new storage quotas affect alumni, and alumni account cleanup is
   currently underway. If an alumnus shared files with you, it is
crucial to take
   steps now
   <https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012172&sys_kb_id=6d5983701b4abd5063c62fc02a4bcb0c&spa=1>
to
   save any data you wish to keep. Learn more.
   <https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>


Up-to-date information about these license changes and the anticipated user
experience can be found on the ITS blog
<https://its.ucr.edu/blog/2023/11/06/upcoming-changes-storage-email-and-calendar-services>
. If any action is needed on your part, you will receive an email from ITS
with guidance.



I appreciate that this update arrives amidst a period of notable and
diverse transformations for the University. I want to assure you that ITS
is committed to providing maximum transparency and support to our campus
community as we navigate this transition.


Sincerely,

*Matthew Gunkel *

Associate Vice Chancellor and Chief Information Officer

Information Technology Solutions





*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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