[Campus Notice] Slack Service Disruption Expected for the Evening of March 16, 2023

[UCR Information Technology Solutions]

Hello Slack User,

Please be advised of upcoming maintenance to one or more UCR Slack
instances you use. This maintenance will commence tomorrow, *Wednesday,
March 15, at 10:00 PM* and conclude on *Thursday, March 16, at 1:00 AM*.

During the maintenance window Slack users on the ucr.edu domain should
expect Slack services to be unavailable, whether accessing via the client
or a web browser.

This planned maintenance is required to update all email addresses on the
ucr.edu domain in preparation for a campus-wide rollout of Slack Enterprise
Grid. The maintenance event date and time were selected to ensure minimal
potential impact to campus operations and events.

To follow the status of this change, please visit techalerts.ucr.edu. If
you require technical assistance, please submit a support ticket
<https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false>
or contact BearHelp during normal business hours at 951-827-4848.

Sincerely,


Information Technology Solutions

University of California, Riverside

ITS.UCR.EDU <https://its.ucr.edu/>


*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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